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HomeMy WebLinkAboutFire Master Plan Peter Corfield & Associates PCA Phone 905 988 3473 3806 Sinnicks Avenue Email pcorfield@cogeco.ca Niagara Falls, ON L2J 2G7 Web www.petecorfield.ca MASTER FIRE PLAN Municipality of Bayham Fire Department Present Operational Status & Future Direction MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates ......... EXECUTIVE SUMMARY EXECUTIVE SUMMARY The Master Fire Plan process has involved several meetings and interviews with Bayham Council members, the Master Fire Plan Steering Committee, former Fire Chiefs (2), present Fire Chief, Senior Staff, Station Chiefs, Station Officers, and firefighters from both Straffordville and Port Burwell Fire Stations. We were conducted on two extensive tours of the Municipality by former Chief Groeneveld, and visited both fire stations. We walked some of the stone peer that juts out into Lake Erie and saw first hand the many wind power generators dotting the landscape. Our impressions are of a Municipality that is fully supportive of their firefighters and recognize the value of their volunteer system. This is a reasonably large, mostly rural community, with farming forming most of the foundation. The Villages of Port Burwell, Vienna, and Straffordville offer a nice relaxed atmosphere to live and enjoy. During the period that we were involved in this process, the Fire Chief had moved on to take up a position with a neighboring Municipality. Overall, from our perspective, there have been three distinct segments to the review of this fire service – the first segment was with the previous Fire Chief, the second without any Fire Chief and this last phase with a new Fire Chief and his perspective on various matters. The summary of which is this presented us with the need to rethink some of our thoughts and recommendations. The reason for the “rethink” is due to the changing dynamics we encountered during this process. When the incumbent Fire Chief is there to implement any recommendations made which will affect the firefighters and operations, there isn’t as much potential problem in dealing with these adjustments. However, with a new person taking over the responsibilities, this could be enough change for everyone’s sake for the short term at least. Every new Fire Chief will bring his/her own perspective and influences to bear on a fire service and the result will be change. We found, and were told often, that the most compelling issues were water rescue and the Specialty Team concept. There were other matters needing address such as the Port Burwell Fire Station, Fire Underwriter’s Survey and some other minor issues. It was interesting how each station’s personnel viewed these issues. The water rescue issue was front and center with Port Burwell, which is understandable. After all, they are the ones affected the most. Providing a service is always easier than ending one. There will always be the “what if?” question. Council, at the recommendation of the previous Fire Chief, made the decision to stop providing a boat-based water rescue service in Port Burwell. The Fire Chief at that time provided a full report based on many factors including “service demand” and potential liability/regulations issues. There will always be the potential for something to happen. The important factor, from our standpoint was that the Municipality confronted the matter and decided. This has not sat well with some firefighters and others. Their position is, and has been, that this service capability is needed at almost any cost. In our opinion, this is a wrong headed position to take. The taxpayers must know that a government cannot provide for every contingency imaginable. There must be balance in decision making. If there is a noticeable service demand and the taxpayers are willing to ante up to pay for it then the service can be provided. Our recommendation may be seen as incongruous with our personal experience because I was Fire Chief with a municipality that provided water rescue service. That service was clearly substantiated by the overwhelming number of calls for help from boaters and swimmers annually. The few times over the past 10 years or so that Port Burwell Station has been called upon pale in comparison. This being said, Bayham is MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & AssociateA ......... EXECUTIVE SUMMARY still providing water rescue capability. At the time, our recommendation was that it be shore based only with no water entry for the safety of the firefighters. However, times have changed with a new Fire Chief at the helm who has considerable background in water rescue. After some lengthy discussions with him and the understanding that providing limited water entry rescue will not entail an undue amount of training nor considerable increase in the budget, it is our position this “new” direction will be “good” for the community and we can support this. Our recommendation regarding “Specialty Teams” flows directly to an emergency service being able to respond and effectively deal with an emergency for which a municipality has stated they will provide service for. The present system of having small groups of trained firefighters for handling certain emergencies does not go far enough for the actual provision of these services. The Fire Department could easily find itself in a bind if not enough trained personnel are available at the emergency scene. There are other issues as well impacting upon this present service structure; we feel the specialty team configuration should be discontinued and replaced with a department wide capability. To arrive at our conclusions and recommendations required us to spend considerable time in Bayham, meet with several Municipal leaders and firefighters, and review a large number of Bayham documents and industry standards. It has been a very informative journey with a number of twists and turns. The following is a summary of our recommendations contained in this report. RECOMMENDATION: Port Burwell Fire Station With acknowledgement of the ongoing work being undertaken by the committee established to seek a replacement facility for this aging facility, it is our recommendation that the new Fire Chief be directed to bring this matter to Council for action as soon as possible. RECOMMENDATION: FIRE APPARATUS That Council set out a policy for the purchase, maintenance and retirement of fire apparatus in concert with accepted industry standards such as: NFPA 1500, 1911, 1915, Section 21 Guidance Notes, and the Fire Underwriter’s Survey. RECOMMENDATION: FIREFIGHTER RECRUITMENT – RETAINMENT That Council direct staff to bring forward a comprehensive program for the recruitment and retainment of firefighters. Presently, there does not appear to be any pressing problems. However, the changing economic climate and demographics make the future uncertain. It is better to be prepared. It is further recommended that the present wording directing the new recruit to report to their “fire department” be changed to “fire station”. This underscores that it is the Bayham Fire Department with Fire Stations in Straffordville and Port Burwell. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & AssociateB ......... EXECUTIVE SUMMARY RECOMMENDATION: OFFICER QUALIFICATIONS That the Fire Chief bring forward a proposal for Council’s consideration requiring perspective Fire Officers be trained and qualified in Incident Command and undertake leadership training. RECOMMENDATION: SPECIALTY TEAMS It is recommended that the concept of specialty teams be discontinued. There are present difficulties with this practice, and it could create a negative outcome at an emergency scene if no or inadequate numbers of trained personnel are on-hand to deal with the particular emergency. RECOMMENDATION: WATER RESCUE The former Fire Chief presented Council with detailed information on the cost and associated issues for not providing a boat-based water rescue capability. Council was well advised. The future may present unforeseen issues whereby Council will have to be further advised. However, at this time, it appears to us that Council made the right decision. As stated earlier, we do support the new Fire Chief’s position of increasing the shore based water rescue with a limited water entry capability in keeping with the newest standards. RECOMMENDATION: SUGGESTED OPERATING PROCEDURES The new Fire Chief be directed to continue producing SOGs with a focus on emergency operations. They should be arranged to reflect administrative issues as well as operational ones. The Fire Chief is advised to include the disclaimer provided herein or a similar statement as advised by legal counsel. RECOMMENDATION: TANKER SHUTTLE CERTIFICATION We have seen the Municipality’s commitment to providing quality fire apparatus and support equipment. The addition of the new Pumper/Rescue with increased water hauling capacity is an excellent case in point. There are presently some uncertainties surrounding the Tanker Shuttle Certification process, and the potential savings to home owners and businesses that cloud this issue. The new Fire Chief should be directed to bring forward a report to Council updating the information previously presented. RECOMMENDATION: COUNCIL OVERSIGHT As the governing board, the Council has the responsibility to see that its citizens are protected, and their tax dollars well spent. We are not suggesting it is otherwise. We are saying however there are certain “drivers” in the fire service which when left to themselves result in higher and higher costs for service. Incumbent in this are medical calls. Our personal experience suggests that medical calls such as “difficulty breathing,” with no other accompanying symptoms, are rarely life threatening, and are a leading reason for escalating medical calls. The Council should be given the facts, and if indicated, direct staff to make the appropriate changes. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & AssociateC ......... EXECUTIVE SUMMARY RECOMMENDATION: FIRE PREVENTION SELF INSPECTION PROGRAM It has been noted previously by the OFM that the Municipality should have a program of routine inspections. There is a cost to this that might be preventing such a move. A new Fire Chief and different duties might be sufficient to provide this worthwhile service. However, there is a very cost affordable way to achieve some of the same results, as would a physical inspection by a fire inspector. Self inspection is an option the Fire Department should investigate and institute. *NOTE: unless it is otherwise stated, all opinions, findings, and recommendations are solely those of Peter Corfield & Associates. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & AssociateD ......... ACKNOWLEDGEMENTS ACKNOWLEDGEMENTS Peter Corfield and Associates would like to thank the Municipality of Bayham’s Mayor Lynn Acre, and Members of Council for their continued support of the Bayham Fire Department, and the courtesy they showed to us. We also thank Administrator Kyle Kruger for his assistance, patience, and understanding throughout this process. We’re sure it was not easy for him when the Fire Chief vacancy happened mid-stream of this process. Mr. Kruger was always available to answer questions, and provide input and opinion. We thank the former Treasurer Suzanna Dieleman Mantel for providing us with the financial information and insights. Ms. Leann Walsh was invaluable for providing us with several pieces of information at some busy times for her. Former Fire Chief Paul Groeneveld was very accommodating and informative, and never tiring of our endless questions and requests for information. We also wish him good luck with his new career path. He has been progressive during his time with Bayham, and appears well respected by his peers and firefighters. If he does for Malahide what he has done for Bayham, that community will be well served. We also thank the new Fire Chief, Gordon Roesch for his inputs and suggestions. We particularly appreciate the manner by which he presented himself and his position regarding water rescue. His expertise in this area and open mindedness should have positive results for the Bayham Fire Service. The citizens of Bayham should be proud and continue supporting their volunteer firefighters. These individuals do a fine job for their community and form the basis of making Bayham an excellent place to live. The Station Chiefs and Officers have shown themselves to be dedicated leaders of their community and Fire Department. We have found our experiences throughout this process to be refreshingly rewarding. This community can be an example for other communities on how to provide fire emergency services both affordably and effectively. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associate1 ......... TABLE OF CONTENTS Table of Contents EXECUTIVE SUMMARY ............................................................................................................................................... A RECOMMENDATION: Port Burwell Fire Station ....................................................................................................... B RECOMMENDATION: FIRE APPARATUS .............................................................................................................. B RECOMMENDATION: FIREFIGHTER RECRUITMENT – RETAINMENT ................................................................. B RECOMMENDATION: OFFICER QUALIFICATIONS ............................................................................................... C RECOMMENDATION: SPECIALTY TEAMS ............................................................................................................ C RECOMMENDATION: WATER RESCUE ................................................................................................................ C RECOMMENDATION: SUGGESTED OPERATING PROCEDURES ....................................................................... C RECOMMENDATION: TANKER SHUTTLE CERTIFICATION .................................................................................. C RECOMMENDATION: COUNCIL OVERSIGHT ....................................................................................................... C RECOMMENDATION: FIRE PREVENTION SELF INSPECTION PROGRAM .......................................................... D ACKNOWLEDGEMENTS .............................................................................................................................................. 1 Table of Contents ............................................................................................................................................................ i Master Fire Plan ........................................................................................................................................................... 1 The Municipality of Bayham ............................................................................................................................................ 2 Study Objectives ...................................................................................................................................................... 3 Scope and Method of Study ..................................................................................................................................... 3 Bayham’s Summary of Expected Outcomes ............................................................................................................. 4 Municipal Fire Protection System .................................................................................................................................... 1 EMERGENCY CALL EXPERIENCE IN BAYHAM .......................................................................................................... 2 Historical Trends – Total Emergency Calls ................................................................................................................ 2 Historical Trends – Medical Calls .............................................................................................................................. 3 Historical Trends – Fire Calls .................................................................................................................................... 4 Historical Trends – Motor Vehicle Collisions .............................................................................................................. 5 Historical Trends Summarized .................................................................................................................................. 5 MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & AssociateI ......... TABLE OF CONTENTS Comparisons with Other Municipalities ...................................................................................................................... 6 Conclusion .............................................................................................................................................................. 7 Risk Assessment Method ............................................................................................................................................... 2 Demographic Indicators ................................................................................................................................................. 3 Residential Risks ..................................................................................................................................................... 3 Commercial Industrial Risks ..................................................................................................................................... 3 Farming ................................................................................................................................................................... 4 Transportation Risks ................................................................................................................................................ 5 Wind Turbines ......................................................................................................................................................... 5 Conclusions ............................................................................................................................................................. 6 1.Impact of Fire ........................................................................................................................................................ 6 2. Fire Prevention Program Effectiveness .................................................................................................................. 6 MISSION AND OBJECTIVES ........................................................................................................................................ 2 LEGAL BASIS AND RESPONSIBILITIES ....................................................................................................................... 2 FIRE PROTECTION AGREEMENTS ....................................................................................................................... 3 Automatic Aid .......................................................................................................................................................... 4 Mutual Aid Agreements ............................................................................................................................................ 4 FIRE DEPARTMENT MANAGEMENT ..................................................................................................................... 5 Lines of Communication ........................................................................................................................................... 6 TRAINING AND QUALIFICATIONS ......................................................................................................................... 6 Recruits ................................................................................................................................................................... 6 OFFICER QUALIFICATIONS ................................................................................................................................... 7 RECRUITMENT AND RETENTION ......................................................................................................................... 8 RECRUITMENT ...................................................................................................................................................... 8 RECRUITMENT SUMMARY .................................................................................................................................. 11 RETENTION ......................................................................................................................................................... 11 WATER SUPPLY .................................................................................................................................................. 11 COMMUNICATIONS SYSTEM .............................................................................................................................. 12 MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & AssociateII ......... TABLE OF CONTENTS EQUIPMENT MAINTENANCE ............................................................................................................................... 12 The following National Fire Protection Associations (NFPA) standards along with Ontario Fire Service Advisory Committee Guidance Notes relating to fire apparatus should be referenced for ensuring proper vehicle maintenance and replacement/retirement: ...............................................................................................................................................12 CONCLUSION ..................................................................................................................................................... 13 FINANCIAL CONSIDERATIONS ................................................................................................................................... 1 EXISTING CONDITIONS ......................................................................................................................................... 1 OPERATING BUDGET ............................................................................................................................................ 2 RESERVES ............................................................................................................................................................ 4 CAPITAL BUDGET .................................................................................................................................................. 5 ORGANIZATION STRUCTURE AND STAFFING ..................................................................................................... 5 CONCLUSIONS ...................................................................................................................................................... 5 FIRE PREVENTION AND FIRE SAFETY EDUCATION .................................................................................................. 1 SCOPE ................................................................................................................................................................... 1 FIRE PREVENTION INSPECTIONS ........................................................................................................................ 2 MEDICAL EMERGENCIES ............................................................................................................................................ 1 HAZARDOUS MATERIALS INCIDENTS ........................................................................................................................ 2 TECHNICAL RESCUE SERVICES ................................................................................................................................ 2 SPECIALTY TEAMS ................................................................................................................................................ 3 RECOMMENDATION .............................................................................................................................................. 3 WATER/ICE RESCUE ................................................................................................................................................... 3 RECOMMENDATION .............................................................................................................................................. 5 CONCLUSION ........................................................................................................................................................ 5 FIRE APPARATUS ........................................................................................................................................................ 1 MAJOR EQUIPMENT .............................................................................................................................................. 2 PORT BURWELL .................................................................................................................................................... 2 STRAFFORDVILLE ................................................................................................................................................. 2 RECOMMENDATION .............................................................................................................................................. 3 FIRE STATIONS ............................................................................................................................................................ 3 MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & AssociateIII ......... TABLE OF CONTENTS STRAFFORDVILLE FIRE STATION ........................................................................................................................ 3 PORT BURWELL FIRE STATION ............................................................................................................................ 4 FIRE STATIONS – CONCLUSION ........................................................................................................................... 6 OPERATIONS ............................................................................................................................................................... 7 NON-EMERGENCY OPERATIONS ......................................................................................................................... 7 EMERGENCY OPERATIONS ................................................................................................................................. 8 FIRE UNDERWRITER’S SURVEY (FUS) ............................................................................................................... 10 OVERVIEW ................................................................................................................................................................... 1 RECOMMENDATION: Port Burwell Fire Station ........................................................................................................ 1 Timeline: 6 months. .................................................................................................................................................. 2 RECOMMENDATION: FIRE APPARATUS .............................................................................................................. 2 Timeline: one year ................................................................................................................................................... 2 RECOMMENDATION: FIREFIGHTER RECRUITMENT – RETAINMENT ................................................................. 2 Timeline: 2 Years ..................................................................................................................................................... 2 RECOMMENDATION: OFFICER QUALIFICATIONS ............................................................................................... 2 Timeline: 6 months ................................................................................................................................................... 2 RECOMMENDATION: SPECIALTY TEAMS ............................................................................................................ 2 Timeline: 6 months – time for the new Fire Chief to review the present situation and present a report to Council regarding changes and scheduling. .......................................................................................................................... 3 RECOMMENDATION: WATER RESCUE ................................................................................................................ 3 Timeline: 0 months ................................................................................................................................................... 3 RECOMMENDATION: SUGGESTED OPERATING PROCEDURES ........................................................................ 3 Timeline: 2 months ................................................................................................................................................... 3 RECOMMENDATION: TANKER SHUTTLE CERTIFICATION .................................................................................. 3 Timeline: When new information is available – whichever comes first. ........................................................................ 3 RECOMMENDATION: COUNCIL OVERSIGHT ....................................................................................................... 3 Timeline: ongoing. .................................................................................................................................................... 4 RECOMMENDATION: FIRE PREVENTION SELF INSPECTION PROGRAM ........................................................... 4 Timeline: bring back a report to Council by March 2011 ............................................................................................. 4 MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & AssociateIV ......... TABLE OF CONTENTS APPENDIX A .................................................................................................................................................................. i Rural Water Sources ................................................................................................................................................. i APPENDIX B ................................................................................................................................................................. ii Map 1 – Automatic Aid Coverage Area ...................................................................................................................... ii Map 2 – Port Burwell – Hydrant Locations ................................................................................................................. iii Map 3 – Vienna – Hydrant Locations ........................................................................................................................ iv Map 4 – Port Burwell to Straffordville ......................................................................................................................... v Map 5 – Possible Fire Station Sites .......................................................................................................................... vi APPENDIX C ................................................................................................................................................................. 1 Sample Station Design ............................................................................................................................................. 1 APPENDIX C ................................................................................................................................................................. 1 Bayham Fire Department Organization Chart ............................................................................................................ 1 CAPTAINS (3) ......................................................................................................................................................... 1 CAPTAINS (3) ......................................................................................................................................................... 1 Training Officer (1) ................................................................................................................................................... 1 Occupational Health & Safety Representative (1) ...................................................................................................... 1 Fire Prevention Officer (1) ........................................................................................................................................ 1 Firefighters (11) ....................................................................................................................................................... 1 Auxiliary Members (<= 5) ......................................................................................................................................... 1 Training Officer (1) ................................................................................................................................................... 1 Occupational Health & Safety Representative (1) ...................................................................................................... 1 Auxiliary Members (<=5) .......................................................................................................................................... 1 BIBLIOGRAPHY ............................................................................................................................................................. I Various Standards and Agreements .......................................................................................................................... I The Following Staff Reports to Council ....................................................................................................................... I Various SOGs ......................................................................................................................................................... II Municipal By-laws .................................................................................................................................................... II MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & AssociateV Section 1 – Introduction Section1 INTRODUCTION Master Fire Plan An Opportunity to Assess, Evaluate, Educate, Restructure, Improve Master fire planning is fundamental in beginning to managing a community's fire protection services. Developing and implementing a well thought out plan will provide a basis for understanding present and future fire risks to the community, and a system for effective and efficient use of resources to control fire losses and fire protection costs. Master fire plans should be considered a “blueprint” for local fire protection that addresses all local needs and circumstances within the context of the costs that the community can afford. Bayham has undertaken this process as part of their council’s commitment to “…ensure long-term prosperity and success for our municipality.” To better understand the fundamentals of the Master Fire Plan process it is essential to understand the make-up of the fire service in Ontario and the role the province plays through legislation, and the Office of the Fire Marshal (OFM). The following information provides some background and insight. The fire service in Ontario is regulated by the Fire Protection and Prevention Act. Under the Act, it is mandatory for municipalities to establish a program that includes public education, with respect to fire safety, and certain components of fire prevention. In Ontario, there are a total of 473 fire departments of which 31 are staffed with fulltime personnel, 166 are considered “composite” (have both fulltime staff as well as volunteer), and the largest number (276) are staffed with volunteers. The total number of firefighters in the Province is 30,312. Volunteers make up the majority of this number with 19,159. Fulltime firefighters number 10,933. The balance is considered “part-time” firefighters. (All figures courtesy of the Ontario Fire Marshal’s Office). The Office of the Fire Marshal (OFM) is a branch of the Community Safety division of the Ministry of Community Safety and Correctional Services. The role of the OFM is to minimize the loss of life and property from fire in Ontario by providing: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Section 1 – Introduction •support to municipalities and fire departments across Ontario for meeting the needs of their communities, including public education, fire prevention, firefighting, fire protection, training, and fire investigation, •leadership within the Ontario Government by advising on standards and legislation relating to fire prevention and protection, and •recommendations for the provision of adequate levels of fire safety for buildings and premises within Ontario. It is responsible for administering: •The Fire Protection and Prevention Act. The Act promotes fire prevention and public safety in Ontario. It enables municipalities to provide all residents of Ontario with the best level of protection from fire possible, and in the most efficient manner. •The Ontario Fire Code. The Ontario Fire Code is a regulation made under the Fire Protection and Prevention Act, which contains comprehensive fire safety requirements applicable to all buildings and premises in the province. Municipal fire services operate independently from the OFM and are funded from local tax dollars. The OFM website states the following responsibilities for municipalities under the FPPA are defined as: “The act also states that municipalities are responsible for arranging other fire protection services, as determined necessary by the municipality's needs and circumstances. To deliver fire protection services, the municipality can appoint a Community Fire Team/Officer, or establish a fire department. Fire departments can be made up of volunteer or paid full-time firefighters, or a combination of both. Some municipalities jointly manage their fire department.” The Municipality of Bayham The Municipality of Bayham covers approximately 245 square kilometers, and has a resident population of 6727 people. The population has increased by approximately 5.5% since the 2001 census. This compares with a 6.6% provincial increase over the same time period (Statistics Canada – 2006 census). Bayham was formed in 1998 through the amalgamation of three former municipalities: the Village of Straffordville, Village of Vienna and Village of Port Burwell. According to the Municipalities’ Official Plan (OP), the population is expected to increase to approximately 7,406 in 2010. The OP further states: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 2 Section 1 – Introduction “…the predominant use of land in the Municipality will be rural in nature, with an emphasis on agricultural activities.” The “Request for Proposal” sent out by the Municipality further states: “Lake Erie is situated on the municipality's most southerly border including approximately 19 kms of shoreline, with the Community of Port Burwell located on the most westerly side. On the weekends and during the summer months, tourists flock to the area to enjoy 2 km of sandy beaches with great swimming and boating opportunities.” The Bayham Fire Department is considered a composite fire department, and operates from two fire stations. One is located in the former Village of Straffordville, and the other is located in Port Burwell. The Fire Department serves this whole area with “first response” responsibilities save for the northern portion, which abuts the neighboring Township of South West Oxford. This area of Bayham receives its first response fire protection via an “Automatic Aid Agreement” it has with the Township of South West Oxford. Straffordville still responds and takes over upon its arrival at the scene. Study Objectives The study of Bayham’s fire service is focused on what more can or should be done to position it to best serve the citizens over the new decade or two. The key element in any study is financing. “What is desired” is always tempered by “What is financially doable”. Every council has the balancing act of making sure all services they provide are funded properly and carried out according to mandates. The three main focus areas (aka study objectives) of the fire service for this project are: •Emergency preparedness and response (fire and emergency protection issues); •Fire prevention and code enforcement; •Administration and overall management (sub to this are issues such as budgeting, recruitment and retention of volunteers, relations with council and municipal administration, succession planning, etc.) Scope and Method of Study This fire review has been undertaken with a goal of determining the present operational and administrative issues, which have made this fire service what it is and what it should and could be. Several meetings and discussions have taken place with various town staff, council representatives and fire officials toward the goal of obtaining a multi-faceted viewpoint and perspective from fire and non-fire people. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 3 Section 1 – Introduction Several documents (listed) were provided by the Municipality along with information from the Office of the Fire Marshal (OFM) and other sources such as the National Fire Protection Agency (NFPA). Contact with other fire services has also been undertaken with a goal of providing a perspective of how the Bayham piece fits with the overall provincial fire puzzle. We also visited and toured each fire station and met with all available fire fighters and officers. We were shown each major piece of fire apparatus and major equipment. A total of two days were spent travelling throughout the Municipality to gather first hand knowledge of the various areas of risk and development clusters. As a result of the various meetings held with Council Members, Municipal Staff, firefighters and fire officers, we have ascertained the following are four specific issues to be addressed in this report: •The issue of boat rescue (water based as opposed to shore based with limited water entry) •New building for the Port Burwell area (to replace the present building) •Specialty teams (water/ice rescue, high angle rope rescue, and vehicle extrication) •The “Automatic Aid Agreement” with the Township of South Oxford As we proceed through this report, we will address each of these issues accompanied with our opinion regarding each. Bayham’s Summary of Expected Outcomes The Master Fire Plan Review process should include a number of issues such as the following (but not limited to): 1.inventories 2.equipment needs 3.building/space requirements 4.staffing needs 5.administrative needs 6.budget processes (operating and capital) 7.long range planning 8.staff policies 9.staff structure and duties 10.Council/Fire Department relationship 11.communications with Council 12.authorizing by-laws MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 4 Section 1 – Introduction 13.reporting structure and requirements 14.governance structure 15.public education 16.fire prevention 17.emergency management 18.building code and fire code review 19.mutual aid and/or partnerships and/or automatic aid agreements 20.workload and response records 21.volunteer management 22.comment on the Fire Underwriters Survey and how what we do might effect our scoring on that survey. 23.Firefighter training in relation to established services and time allocation for training activities 24.Efficient and effective use of resources, and effectiveness to provide services uniformly across the municipality 25.Fire services hazard/risk assessment and gap analysis between hazards/risk and current level of fire & rescue services provided by municipality Administration /Council 1.workload and response records 2.staffing needs 3.staff policies 4.staff structure and duties 5.administrative needs 6.reporting structure and requirements 7.volunteer management 8.communications with Council 9.Council/Fire Department relationship 10.governance structure 11.authorizing by-laws 12.long range planning 13.building/space requirements. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 5 Section 1 – Introduction Equipment Issues 1.inventories 2.equipment I apparatus needs Emergency Matters 1.emergency management 2.mutual aid and/or partnerships (eg. automatic aid agreements) Finance 1. budget processes (operating and capital) Fire Prevention 1.public education 2.fire prevention (eg. inspections) 3.building code and fire code review. 4.simplified risk assessment MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 6 Section 2 – Fire Protection Challenge Section2 FIRE PROTECTION CHALLENGE Municipal Fire Protection System The municipal fire protection system employed in the Municipality of Bayham is consistent with other municipalities throughout the province and the country. This system employs a number of disciplines to meet its obligation to provide protection to the public from fire and other emergencies. These various disciplines include suppression and rescue capabilities, fire prevention and public fire safety education, along with a number of support functions such as training, communications, etc. The Office of the Fire Marshal for Ontario (OFM) sets many key requirements for the standard of operation for every fire service in the province. This is accomplished in various ways, such as legislation (i.e., The Fire Protection and Prevention Act aka FPPA), guidance notes, advisory personnel, standards, etc. The most notable OFM standard is for emergency response to a single family two storey detached dwelling (also known as the 10 in 10 rule). This response format stipulates that a minimum of 10 firefighters must respond to a fire in a dwelling (as stated) in 10 minutes, 90% of the time. This is for areas of a Municipality with a pressurized water system. The OFM states: The Ontario Fire Safety and Protection Model identify three lines of defence in providing public fire protection: •public education and prevention •fire safety standards and enforcement •emergency response The first line of a municipal fire protection system is its fire prevention activities. These activities include education, inspection, code enforcement, plan and site evaluation, and sound building and fire codes adherence. The emergency response services are provided by the suppression division, which is called upon to deal with fire emergencies as well as rescue, hazardous materials incidents, vehicle extrication, MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Section 2 – Fire Protection Challenge medical, etc. The largest cost of operation is for fire suppression services with immediate response to fires, which includes the rapid rescue of occupants, confinement and extinguishment of fire, and salvage. Historically, the fire service has always provided assistance to the public for medical reasons. Involvement in medical issues began when fire fighters were injured at the scene of fires and had to look after themselves. So, they started carrying medical supplies with them and taking first aid training. This progressed into providing medical assistance to those members of the public who became injured at fires and so on. In the 1970’s, from the United States came the introduction of paramedics on fire trucks, and fire departments enhanced their level of medical service with the introduction of cardio pulmonary resuscitation (CPR). This was followed in the late 1980’s and early 1990’s with the firefighter defibrillation program. Medical calls now account for up to half of most fire service emergency calls for assistance from the public. EMERGENCY CALL EXPERIENCE IN BAYHAM Information provided to us by the Bayham Fire Department is consistent with our experience found in today’s fire service across the province. For many years, the pattern of emergency responses across Ontario has been a decrease in structure fires, and considerable increase in other “assistance to the public” such as rescues and medical calls. Also, the fire service is witnessing a striking increase in motor vehicle collisions requiring fire department expertise such as extrication of injured persons (Municipality of Bayham – past four years, motor vehicle collisions = 21% of total calls). From our review of emergency calls in Bayham, we see this same trend. Specifically, motor vehicle accidents along Plank Road and Talbot Line are the source of most of the vehicular calls in Bayham. We reviewed the motor vehicle accidents for the years 2006 to 2008 and found these two roads accounted for 25 of the 68 total MVCs (motor vehicle collisions). Historical Trends – Total Emergency Calls The following Chart 1 – illustrates the Emergency Call History for the years 2000 to 2008. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 2 Section 2 – Fire Protection Challenge Chart 1 – Emergency Call History Ch ar t 1 - Em e r g e n cy C all His to r y 96 99 98 85 89 106 130 113 119 0 50 100 150 2000 2001 2002 2003 2004 2005 2006 2007 2008 9 Ye a rs A ll Calls Aside from the call decreases in the years 2003 (85 calls = -13% decrease) and 2007 (113 calls = -13% decrease), the emergency call picture in Bayham has witnessed an overall steady increase, which is typical in today’s fire service. The public’s increasing demand on fire and other emergency services has resulted in greater call volumes. Overall, the emergency call “work load” has increased 24% during this nine year period. Historical Trends – Medical Calls Since the early to mid 1990’s, medical calls have been increasing dramatically. Many municipalities adopted a more aggressive response to medical emergencies with the arrival of defibrillators. This writer’s experience in the City of Niagara Falls witnessed a pre-defibrillator annual call experience of approximately 10% of all calls being medical. With the introduction of these devices in 1994, medical calls quickly escalated to comprising 50% of all calls. Chart 2 (Medical Calls) illustrates the medical call trend for Bayham (Years: 2000 to 2008): MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 3 Section 2 – Fire Protection Challenge Chart 2 – Medical Call History Chart 2 - Medical Call History 31 38 60 47 68 0 20 40 60 80 2004 2005 2006 2007 2008 Fi ve Ye a rs Series1 When comparing the Medical Calls in Chart 2 to the overall call experience noted in Chart 1, we see how medical calls dominate the total call picture. In fact, Medical Calls accounted for 60.7% of all emergency calls in 2008. Historical Trends – Fire Calls Fire Calls, as mentioned previously, are becoming fewer as the public becomes more aware of how to prevent fires through local and provincial initiatives regarding public fire safety and education. Better fire codes and building codes, plus the associated enforcement rules, are making for a safer environment from fire. One must always caution though that while this trend shows improvement, the fact remains that fire is still a devastating occurrence to home owners, business owners and communities. The following Chart 3 provides visual information regarding the fire history over the past 5 years in Bayham. Chart 3 – Fire Call History Chart 3 - Fire Call History 13 7 34 30 19 0 10 20 30 40 2004 2005 2006 2007 2008 Fi re Ye a rs Series1 MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 4 Section 2 – Fire Protection Challenge Historical Trends – Motor Vehicle Collisions Motor Vehicle Collisions accounted for 26% of all calls responded by the Bayham Fire Department over the past 5 years. The two prominent roads which witnessed the most motor vehicle collisions were Talbot Drive and Plank Road. Our review of the past 3 years of traffic accidents shows MVCs along these 2 roadways accounted for 38% of all such reported occurrences. As Talbot Line is a Provincial Highway, the Municipality is reimbursed for any costs incurred while responding to MVCs on this roadway. In 2008 the Municipality received $2100 for responses on Highway 3 as compared to $9800 in 2007. The following Chart 4 – Motor Vehicle Collisions provides a statistical breakdown of the years 2004 through to and including 2008. Chart 4 – Motor Vehicle Collisions Chart 4 - Motor Vehicle Collisions 15 28 24 22 25 0 5 10 15 20 25 30 2004 2005 2006 2007 2008 5 Ye a r Hi story Series1 Historical Trends Summarized We have presented an overview of the various main emergency responses covering the years 20004 to 2008. There are other types of emergencies which require fire department response such as grass fires, unauthorized burning, vehicles, vandalism, smoke alarms and other classifications (e.g. hydro wires, agricultural property, etc.). The following Chart 5 summarizes these calls for the years shown: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 5 Section 2 – Fire Protection Challenge Chart 5 – Annual Incident Volumes by Incident Type C h ar t 5 - A n n u al In cid e n t V o lu m e s b y In cid e n t T yp e 24 25 29 34 30 18 16 27 24 22 28 31 38 61 47 15 16 12 11 14 0 10 20 30 40 50 60 70 03 04 05 06 07 C alendar Y ear Fire M VC M edical Ot her Comparisons with Other Municipalities How does Bayham’s emergency response record fit with other similar sized municipalities? To see how Bayham’s record compares with other similar sized municipalities with the same type of fire service configuration, we reviewed a survey we had conducted in late 2008. For this survey, we sent out over 100 questionnaires and received approximately 27 replies. For our purposes herein, we took a comparable population spread of 4000 to 10000 residents. Bayham’s population of just over 6700 fits approximately mid-center in this comparison chart. Asphodel-Norwood is at the low end with a population of 4254 and Cavan Monaghan is at the high end with 8800. The following Chart 6 provides a snapshot of how Bayham’s overall responses compares with some other similar sized municipalities. (Note: this information is intended for comparable information only). Chart 6 – Response Comparables Chart 6 - Response Comparables 182 119 394 88 397 438 0 200 400 600Asp h o d e l ...B a y h a m P u s l i n c h W e s t P e r t h S o u t h B r u ..C a v a n M o ... S im il a r P opul a ti o n MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 6 Section 2 – Fire Protection Challenge Cavan Monaghan had the highest call volume (438) of the six municipalities listed, while West Perth recorded the fewest (88). Bayham’s total calls for 2008 were in the bottom tier of these comparables. There is a human cost to the emergency calls in the volunteer firefighter system as the higher call numbers mean an ever increasing commitment to duty. This can and does cause stress on personal family relations and full-time work issues. The last full reporting year (2008) lists 119 emergency calls which, added to this, are the other volunteer requirements such as training which also places a heavy demand load on firefighters. These calls are spread over two fire stations, which is a good indicator that, presently, the call volume is not overly burdensome. For example, in Niagara Falls, one volunteer station alone consistently runs over 400 calls. The volunteer fire service in Grimsby operates predominately out of one fire station. It experienced 750 calls in 2007 of which, it is reported, 30% were medical. The Town of Lincoln experienced approximately 800 calls of which one fire station (Beamsville) accounted for 365. Lincoln had approximately 30% medical and for 2008, their medical calls increased to approximately 40% of their total. It should be noted both Grimsby and Lincoln’s populations are approximately 3 times greater than Bayham’s (approximately 21,000 each). Conclusion The preceding information of emergency calls over the past nine reporting years does give some in- sight into planning needs for the future. Actual fire calls are seen as relatively low in relation to the other emergency calls. This illustrates that the fire prevention efforts of the Fire Service are paying dividends. Even with relatively low numbers of fires, the fact remains that a single fire can be devastating to a community. A fire could be at a senior’s home or major industry that brings loss and negative impact on the community. Motor vehicle accidents will always be a potential growth area for emergency calls for help. As the population ages and the demand for increased health protection rises, the impact on the fire service will be inevitable. Fires will continue to be low in number but not in impact. A serious fire in downtown Toronto (February 2008) destroyed a number of century old buildings and their businesses. Later in April, 2008, a reported “massive” fire in the historic part of downtown Bowmanville destroyed a number of buildings there in a matter of hours. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 7 Section 2 – Fire Protection Challenge The overall history of emergency calls in Bayham does not, in itself, cause concern and appears to be in-line with our experience. The two areas which should be watched are medical and motor vehicle calls. The medical calls standout from the others and should continue to be given special attention as they appear they are receiving. These are the two main service issues which are driving emergency response numbers and their associated costs. The only emergency response type of call which could possibly be cut back on is medical. Council could rescind the medical option totally, direct the Fire Chief to make changes to the call-out criteria or could extend the time delay protocol so the fire department would respond only when the ambulance is “known” to be delayed in a life threatening situation. Ever since the fire service became an active player in medical responses, their commitment has resulted in increased calls for help. We don’t believe there is a public will at this time to curtail fire responses for medical calls. Overall, are the Bayham call numbers approaching a break point in workload? When looking across the greater volunteer system in place in North America, our opinion is no. We have seen many volunteer fire services reporting much higher numbers than these. This is not to say that in a single fire service, call numbers, such as reported, won’t illustrate a problem. There is another important factor relating to emergency calls that must be watched. The style of fire service employed in Bayham uses “points per call” firefighters in place of “paid on call” or the much more expensive full-time firefighters. The Bayham firefighters earn points for every call they attend. So, the more calls attended the greater the overall remuneration they receive. When municipalities attempt to cut back too hard on calls, they affect the income of their firefighters. This can be a cause of resentment and disenchantment in the ranks. The average full-time firefighter, in Ontario today, earns in excess of $70,000 exclusive of benefits. Bayham’s fire service, when all issues are considered, is an excellent value for the money. We are not suggesting that calls be allowed to continue exponentially without taking measures to manage them, as limited as that may be. This is mentioned so that alternative costs should be used as comparators to Bayham’s costs when considering affordability. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 8 Section 3 – Fire Risk Section3 FIRE RISK The Municipality of Bayham is a relatively large, mostly rural community, covering approximately 245 square kilometers, with commercial areas located in the former villages of Port Burwell, Vienna and Straffordville. Aside from these village areas, large farms are the predominant feature. Generally speaking, older sections of a typical municipality are at greater risk to fire and have a greater fire loss potential than do newer areas built post Ontario Building Code era (circa 1974). During my time as Fire Chief for the City of Niagara Falls, I conducted an in-depth evaluation of the city’s history of fires using comparison data obtained from the National Fire Academy in Emmitsburg, Maryland. Simply put, the comparator information stated that most of our fires, and specifically, the more serious fires, had occurred in the older sections of the city. This analysis, at the time, indicated this was a typical situation in other municipalities. Buildings erected during the era of the Ontario Building Code are much better designed and constructed than that of pre-building code times. Today’s residential and commercial buildings are much better constructed against fire severity than ever before. Bayham’s fire experience over the four year period from 2005 to 2008 illustrates the vagaries of fire and its accompanying fire loss impact on a community. The following Chart 7 provides us with this picture: Chart 7 – Annual Fire Dollar Loss Ch ar t 7 - A nnu al Fir e Do llar Lo s s 0 200,000 400,000 600,000 800,000 1,000,000 05 06 07 08 Ye ar Do llar s As we can see, the year 2005 was not a good year for fire damage. One fire alone accounted for almost half of the total fire loss ($450,000.00). MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Section 3 – Fire Risk Risk Assessment Method The goal of risk assessment is to reduce risks to an acceptable (or tolerable) level. A zero risk level is not attainable. Risk reduction efforts to achieve acceptable risk must work within the real world constraints of feasibility, practicality and cost. Resources are always limited, and cost is an important factor in obtaining acceptable risk. A practical solution to achieving acceptable risk is a good faith application of the hierarchy of controls within the risk assessment process. This approach, coupled with the “As Low As Reasonably Practical” (ALARP) framework, are useful guides in reducing risks to an acceptable level. The fundamentals of the risk assessment process are common: •identify hazards, •examine risk options, •develop plan, •test plan (adjust if necessary) and finally, •implement and monitor plan. The following Chart 8 (Risk Assessment Flow Chart) illustrates this process: Chart 8 – Flow Chart MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 2 Section 3 – Fire Risk Demographic Indicators The latest population figures (Statistics Canada) indicate over 6727 people live in Bayham, which is an increase of approximately 352 persons since the last census in 2001. This was an approximate gain of 5.5% compared to the provincial average growth of 6.6%. The population density of Bayham is 27.5 persons per square kilometre compared with the provincial average of 13.4. The median age of the population is 34.7 years; slightly younger than the Provincial average of 39. The percentage of citizens 15 years and older is 78.5%. This is split 51% male and 49% female. Referring to Bayham’s Official Plan (OP) the following is an excerpt regarding population growth: “The projected population for the Municipality by the year 2010 is 7,406 based on extra population of fairly consistent historical growth rates”. Residential Risks The Municipality of Bayham is a mostly rural community located along the shores of Lake Erie and bordered by the Townships of South West Oxford, Malahide and Norfolk. The total number of private occupied dwellings in Bayham is 2,195. These buildings represent 88.4% of all occupied dwelling units. The number of dwellings constructed before 1986 is 1,570. The number of buildings constructed between 1986 and 2006 was 620 (Source: Statistics Canada). The large land mass coupled with the widely dispersed residences and commercial areas present a challenge to the fire service in providing consistent fire response. The present locations of the two fire stations appear to be reasonably well suited to the specific protection areas in which they are located. Commercial Industrial Risks The Municipality’s Official Plan (Page 4-1 Section 4.1.5) states: “Three major concentrations of urban development have been designated as “Villages” in the Official Plan of the Municipality of Bayham. The villages of Port Burwell and Vienna have the capability of accommodating urban types of development on full municipal services including piped water and sewerage facilities. The village of Straffordville has the capability of accommodating urban types of development on municipal sewers.” MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 3 Section 3 – Fire Risk The three villages mentioned have small concentrations of typical commercial enterprises accompanied by residential areas. Located throughout the Municipality are industrial operations such as: ETBO located on Richmond Road; Future Transfer Inc. on Talbot Line; Phil Mauer and Associates on Eden Line; Underhill Farm Supply on Calton Line, Exchange Air on Corinth, and Tiltran Service (the Municipality’s largest industrial operation) on Bayham Drive. The Municipality’s Industrial Park is located on Bayham Drive. The Fire Chief’s Report to Council: Fire Prevention and Education Simplified Risk Assessment Number: P2009-016 stated the following: “The commercial group contains two large chemical warehouse facilities, and two large manufacturing operations. These businesses account for the majority of employment opportunities within the municipality. There is potential for a negative economical impact to the municipality should one or more of these businesses close for a period of time.” In our opinion, these commercial and industrial operations do not appear to present anything unusual or onerous for emergency response personnel. Farming The Municipality of Bayham is mostly a farming community. Large farming operations by season can also pose a significant risk with the storage of fertilizers and chemicals in unknown quantities and locations. The trend in farming and chemicals is to have companies supply and spread the chemical on the land. This has done away with large amounts of pesticide, herbicide and fertilizer storage on-sight at the farm. However, it is still considered a risk due to not knowing who still stores these chemicals and to what amount they might have. Most of the farms in the area have small amounts of Anhydrous Ammonia on-site. Another potential problem that firefighters must be aware of, and trained to deal with is grain silos and driers (picture below). MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 4 Section 3 – Fire Risk Transportation Risks We have reported earlier herein the history of Motor Vehicle Collisions which the Bayham Fire Department has responded. During our two tours of Bayham, we travelled many of the roads and found them generally to be in good repair. Talbot Line and Plank Road, as we reported, lead all roadways with the most accidents. Talbot Line (aka Highway 3) is a major connecting roadway for a number of municipalities located along Lake Erie. Hence, it receives a considerable volume of traffic both commercial and personal. MVCs will always be a leading reason for emergency response and possible victim extrication. One of the Municipality’s “Specialty Teams” is dedicated to “heavy rescue,” which is the use of mechanical devices (Jaws of Life) to assist with the removal of victims of vehicle accidents. This issue will be further addressed later in this report. Wind Turbines Dotted along the shoreline are a number of wind turbines (Picture inset). Bayham is one of three host municipalities to the Erie Shores Wind Farm spread along the entire lakefront. A typical wind turbine design can reach 230 feet in height. Blade diameters can be as much as 130 feet. Rescue operations in these turbines would present some unusual problems due to their height. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 5 Section 3 – Fire Risk The former Fire Chief informed us that the roll for responding firefighters to one of these wind turbines would be as support to company personnel. Conclusions The OFM has set out what it believes are the eight criteria which every municipality in Ontario should use to form the basis of understanding their fire services capabilities. The document is titled, the “Comprehensive Fire Safety Effectiveness Model,” and the eight criteria are: 1.Impact of Fire 2. Fire Prevention Program Effectiveness 3. Public Attitude 4. Fire Risk 5. Detection Capabilities 6. Built-in Suppression Capabilities 7. Intervention Time 8. Fire Ground Effectiveness MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 6 Section 3 – Fire Risk The Fire Chief, as mentioned, took us on two detailed tours of the Municipality. He pointed out the various areas of risk and provided excellent information on how emergencies have been handled, and just as importantly, how they will be handled. We also met with all of the Fire Department’s officers and firefighters. We were impressed with their knowledge and understanding of their area of responsibility and the risks involved. As matters are presently, the risks presented in this report lie within the capacity of the Bayham Fire Department’s abilities to deal with them effectively by themselves, or have in place acceptable aid agreements to resolve emergencies beyond their present capabilities. We conclude that the risks have been identified and the basis for addressing these risks is sound and well thought out. The Bayham Fire Department has also identified the issues which need addressing within each identified risk. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 7 Section 4 – The Organization Section4 THE ORGANIZATION Fire departments across the world are structured along paramilitary lines of organization. There is an officer corps to lead the organization in administrative and operational situations. The paramilitary design is less rigid and less formal than other military style groups, and this allows for greater interactivity between the various levels of authority. Similar to a rubber band, this style of governance does allow for much flexibility, which does have its needed limits. The usual head of a Fire Department is the Chief (Fire Chief). Assisting the Chief in the day to day operations of the fire service is usually, but not always, a Deputy Chief (sometimes referred to as “Assistant Chief”). In fire services with a Deputy Fire Chief, this person is responsible to the Chief and carries the same authority as the Chief when the Chief is not available. Below this level of authority flow the various divisional leaders with such titles as Platoon Chief, Director, Station Commanders, Battalion Chief, District Chief, Area Chief, etc. These divisional leaders would in effect be “mini-chiefs” in their own respective area of authority such as the Division of Fire Prevention, Training, Communications, etc. The number of divisions is usually dependent on the overall size of the organization. A Fire Suppression Division, for example, could be sub-divided into smaller units known as platoons or battalions. Each such sub-division would require some sort of “head” or “leader” who could be called a Platoon Chief or Battalion Chief, etc. The management structure of the Bayham Fire Department follows along these lines. The Municipality of Bayham’s fire service has one shared-time secretary (assistant). The greater fire service industry, especially in Ontario, is constantly facing new challenges and increasing amounts of legislation, which impacts the ability to properly administrate. The present Fire Chief wears two hats because he is also responsible for by-law enforcement matters. Each of the two fire stations each has its own Station Chief. Assisting these Station Chiefs are two captains and a training officer. These officers are directly responsible to the Fire Chief for station specific issues and ensuring all matters of concern are communicated up and down the “chain of command” structure integral to the proper functions of a fire service. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Section 4 – The Organization MISSION AND OBJECTIVES The industry standard overall mission of a fire service is to protect its citizens from the ravages of fire and rescue of persons in distress. The objectives are to do this in the safest, most efficient and effective manner. Simply stated, fire services throughout the province have increased their original purpose many fold. From simply fighting fires and rescuing victims from fires, they are now called upon to perform a multitude of services. Motor vehicle accidents, emergency medical, hazardous materials, rescue (confined space, hi-angle, etc.), water/land based rescues, search and rescue, carbon monoxide, and flood assistance, readily come to mind. The Bayham Fire Department’s Mission Statement reads: “The primary mission of the Bayham Fire Department is to provide a range of programs to protect the lives and property of the inhabitants of the Municipality of Bayham from the adverse effects of fires or exposure to dangerous conditions created by man or nature.” LEGAL BASIS AND RESPONSIBILITIES The Municipality of Bayham Fire Department operates their fire services under “ By-Law #2007-044 , Being a By-law for the Establishment of the Municipality of Bayham Fire Department ” and any amendments. According to the by-law, the Fire Chief’s main duties and responsibilities are spelled out in this by-law as respects to the Municipality. The main responsibilities are: “Under this by-law, the Fire Chief has such responsibilities as the proper administration and operation of the department, for the discipline of its members shall develop and publish such written standard operation guidelines and such general orders and departmental rules as may be necessary for the care and protection of the department equipment and department personnel, and generally for the efficient operation of the department, provided that such orders and rules do not conflict with the provisions of any by-law of the municipality.” These are some of the main points in this by-law by which Municipal Council expects their policy regarding fire and emergency protection services to be administered and managed. There is another important paragraph in this by-law, which is most important in the proper administration of this Fire Department. It reads as follows: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 2 Section 4 – The Organization “The Station Chiefs shall report to the Chief on the activities of the divisions that are his responsibility and carry out the orders of the Chief, and in the absence of the Chief, the Station Chief has all the powers and shall perform all the duties of the Chief.” The Station Chiefs represent the Fire Chief in the daily activities of the Fire Department whether engaged in emergency or non-emergency operations because the Fire Chief cannot be everywhere at once. The Fire Chief must have the confidence that his (and Council’s) direction is followed. The operation of a fire service in Ontario falls under the mandate of “The Fire Protection and Prevention Act 1997” (FPPA). Municipalities fall under the Municipal Act however; the FPPA also states municipal responsibilities regarding fire services. Simply stated, a municipality must: “(a) establish a program in the municipality which must include public education with respect to fire safety and certain components of fire prevention; and (b) provide such other fire protection services as it determines may be necessary in accordance with its needs and circumstances.” These municipal responsibilities fall to the person they appoint as Fire Chief. The legal ramifications of failing to provide these services, in the opinion of the Fire Marshal, are: Failure to provide services “(8) If a municipality fails to adhere to the recommendations made by the Fire Marshal under subsection (7) or to take any other measures that in the opinion of the Fire Marshal will remedy or reduce the threat to public safety, the Minister may recommend to the Lieutenant Governor in Council that a regulation be made under subsection (9).The enforcement of the Ontario Fire Code is a responsibility of the fire service. In applying the Ontario Fire Code, and unless otherwise stated, the Fire Chief is the “chief fire official”. FIRE PROTECTION AGREEMENTS Typical of many fire services, the Municipality of Bayham has agreements with its neighbours regarding fire protection. The following lists these agreements and the main purpose of each: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 3 Section 4 – The Organization Automatic Aid The Automatic Aid Agreement currently in place with South-West Oxford calls for an initial response from the Brownsville Fire Station #1 (located at 292192 Culloden Line Brownsville, Ontario) to attend life threatening situations and structure fire calls north of Talbot Line and to provide immediate rescue and suppression activities until the Straffordville Station can arrive and relieve them. The cost for this service is $900.00 per call. This covers one hour’s service, at which time Brownsville is to return to their station. The response area is defined as the northerly portion of the Municipality taking in addresses on the south side of Hwy 3 and to the north to the south side of Pressey Road, westerly to the east side of Springerhill Rd and easterly to the west side of Bayham Dr. South-West Oxford provides this service from their Brownsville fire station located approximately 2 to 3 kilometres north of the municipal boundary on Culloden Road (See Appendix A – Map 1 Automatic Aid Coverage Area). During our tours of the Municipality, the Fire Chief expressed some concern over a component of the automatic aid response area. It was his opinion that if Tillsonburg responded to all addresses on Elliot Road, on the south side of Pressey Rd from Elliot Rd to Bayham Drive, west side of Bayham Dr. from Pressey Rd to Hwy 3 and both side of Hwy 3 from Bayham Dr to Elliot Rd. (this would take in the Bayham Industrial Park) they would have a quicker response time. He further explained that if some analysis was performed, then Tillsonburg might respond faster than Brownsville to the area from Somers Road East to Bayham Dr. with the same north and south boundaries. Automatic aid agreements are excellent tools for any municipality to use when there are areas within their boundaries which are difficult to access using their own resources. But, they can be accessed by a neighbouring community at a cost which is considerably less than the cost the home department would have to pay. Mutual Aid Agreements A Mutual Aid Agreement is a formal arrangement with neighbouring communities to help one another during extreme emergencies. It is an ideal method to share valuable resources during severe situations that would strain or break local fire department’s ability to handle emergencies. Most every county or region in Ontario has its own mutual aid agreement. Elgin County is no exception. If one municipality is facing extreme fire conditions in a rural area, it may require extra water transportation. A call for mutual MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 4 Section 4 – The Organization aid would then be made through the County Fire Coordinator’s office. Bayham both shares in such an agreement and also benefits from the same. While it is common that these “shared responsibilities” are contained within a County or Regional Government, there is nothing preventing one municipality from reaching across the County or Regional border and asking another community to enter into a mutual aid agreement. Bayham has done this with their neighbour South-West Oxford. The Mutual Aid Agreement (Council Report NUMBER: P2005- 006) has been in effect since February 2005. This agreement is not to be confused with the Automatic Aid Agreement already in place with South West Oxford. It is our opinion this “additional Mutual Aid Agreement” is an excellent way to share limited resources. FIRE DEPARTMENT MANAGEMENT The Fire Chief handles the normal administration and management matters affecting the Fire Department. The Administrative offices are located at the Municipal Offices of Bayham in Straffordville. The Fire Chief “A.. is responsible for the enforcement of this by-law and the general orders and departmental rules.” One of the main functions of the Fire Chief is to prepare the budget and exercise budgetary control. The Fire Chief is the Municipal Council’s representative in the day to day management of the fire service. The fire service operates on a “chain of command” structure. Therefore, it is imperative that communications flow along these lines. If a firefighter needs to have something communicated, he goes to the immediate officer in the chain, and so on up to the Chief. If council needs to send a message to the fire service, it is their responsibility to talk to the immediate officer of their fire department. Their immediate officer is the Fire Chief. Circumventing the lines of authority most often spawns problems within the organization and is ill advised. The FPPA states: “Section 6(3) – A Fire Chief is the person who is ultimately responsible to the council of a municipality that appointed him or her for the delivery of fire protection services.” The Municipality of Bayham’s Fire Chief wears many hats in the performance of his duties from the day to day management of the offices of the Fire Department to being overall Incident Commander at major emergencies. The present Chief is also the By-law Enforcement Officer/Property Standards Officer, Provincial Offences Officer and Community Emergency Management Co-ordinator. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 5 Section 4 – The Organization Reporting directly to the Fire Chief are the Station Chiefs. The Station Chiefs handle the routine managerial functions of their respective fire station, as well as taking command at emergencies, when necessary. It is most imperative that the Station Chiefs represent the Fire Chief in a positive manner. It is their responsibility to ensure all communications both “up and down” the chain of command are handled effectively and efficiently. If a firefighter has a question regarding the fire department and seeks the input of the Fire Chief, then through his station’s “chain of command” it is ultimately the Station Chief who ensures the question is put to the Fire Chief, and that the Fire Chief’s answer is conveyed down the chain. Lines of Communication Lines of communication are very important for the well being of a fire department. Fire chiefs must be able to rely on orders, directives, SOG’s, routine information, etc. getting out to every firefighter. Every firefighter must feel confident that their questions, concerns, issues get relayed to the officer in charge who is best placed to provide an answer. This all takes place in the “chain of command” format. During our meetings with the fire officer and firefighters at the two fire stations, we were encouraged by the overall satisfaction of fire personnel regarding the lines of communication and their treatment. One area regarding communications up and down the chain of command amongst the firefighters that needs improvement is at the Port Burwell Station. This was especially so in dealing with important training information, fire fighter questions/concerns and the like. We strongly advise improvement in this area. TRAINING AND QUALIFICATIONS The OFM certifies Ontario training officers to the Company Officer Program. The Fire Protection and Prevention Act, 1997 (FPPA), clauses 9 (2) (d) provides authority to the OFM for training and evaluation of firefighters. This is not a mandatory program for firefighters. Recruits The Municipality’s qualifications to become a firefighter are: 1.Must be at least 18 years of age but not more than 65. 2.Must pass a medical exam. 3.Must pass such tests as may be required by the Fire Chief. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 6 Section 4 – The Organization 4.Must attend pre-employment interviews as required. 5.Must hold a valid Class “D” license with “Z” endorsements or obtain such a license within one (1) year of joining the fire department. The Municipality has laid out a series of steps for becoming a volunteer fire fighter with their fire department. The process begins with acceptance of the individual as an “Auxiliary Fire Fighter.” This person is allowed to perform many of the functions of a fire fighter, with the exception being that they do not participate in any hazardous situations. The required “Knowledge, Skills and Abilities” as stated in the Job Description for an Auxiliary Fire Fighter are: “Mental alertness, mechanical aptitude, ability to get along well with others, willingness to perform tasks assigned, conscientious and dependable, good physical condition and successfully passed the Bayham Fire Department’s pre-employment job related performance test.” Recommendation: this document asks that the perspective…. “Auxiliary Fire Fighters are to report to the Training Officer of their department.” It is our recommendation that this wording be changed to reflect the actual fire station not department. Training and Qualifications Conclusion OFFICER QUALIFICATIONS There are four levels of Fire Officers in the Bayham Fire Department system exclusive of the Fire Chief position. They are: Station Chief, Captain, Training Officer and Fire Prevention Officer. Each job description outlines the required knowledge, skills and abilities plus experience and training required. For example, the position of Station Chief calls for the following: “REQUIRED KNOWLEDGE, SKILL AND ABILITIES: good knowledge of modern fire fighting and fire prevention methods good knowledge of the municipality and surrounding areas protected by agreement MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 7 Section 4 – The Organization good knowledge of the type of buildings in the municipality good knowledge of rescue and first aid procedures good knowledge of safety procedures, rules and equipment must have the ability to supervise fire fighters, maintain discipline, have sound judgment, be resourceful and in good physical condition EXPERIENCE AND TRAINING: Recommend at least five years satisfactory experience as an officer and have received additional training at the Ontario Fire College, regional fire schools or educational seminars.” It is very difficult in a volunteer system to get and keep quality people for extended service. It is also difficult to get potential officers, and for officers to take the time to better their education away from their already heavy commitment of time to the Fire Department. This being said, there are still training and education issues that are a must in today’s fire service environment. An essential training issue, in my opinion, is the Incident Command System. It is recommended that the Fire Chief review the present officer qualifications and make such changes as necessary to ensure qualified persons are appointed for the respective officer levels. This would include recognized training in the Incident Command System. RECRUITMENT AND RETENTION RECRUITMENT We were very pleased to hear that recruitment has not been an overly burdensome problem, and vacancies are filled in a relatively short period of time. However, recruitment is the most critical of issues in any volunteer fire service. Without personnel, there is no fire service. A fully paid system simply places an ad and does the proper screening and testing, and then placement of recruits. There are many differences between the volunteer (or paid on call) systems and the fully paid one. For example, volunteers have to live in a close proximity while full-timers don’t. Volunteers can refuse to participate in emergencies while, in most cases, full-timers cannot. For a volunteer, this is not their main source of income while for fulltime it is. The greatest overall difference is cost. Both versions of the volunteer system are far less costly than the fulltime system. Those municipalities that have volunteers must work very hard to maintain them. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 8 Section 4 – The Organization There is, in North America, an on-going struggle to recruit and maintain volunteer firefighters. Times have changed, and many are less inclined to get involved in such a demanding community endeavour. Before, all a Chief had to do was spread the word he needed a couple of recruits and he would be inundated with applicants. Today, the whole municipality must get behind a recruitment drive to fill vacancies. Recruiting and retaining volunteer firefighters is an on-going struggle. This job is never completed and should be addressed in a concerted way by the Municipality. An overall policy to deal with recruiting new fire fighters, incorporating ideas such as the manner by which they are reimbursed, benefits they receive, and finally, how they are to retire is highly recommended. An excellent starting point would be to utilize the Ontario Fire Marshal’s “Volunteer Fire Service Personnel Recruitment and Retention” guideline. Some excerpts from this guideline provide focus for the Municipality in addressing this situation and are as follows: “The Benefits A coordinated, organized program demonstrates: •How seriously the leadership takes the services provided and the individuals who provide that service, •Sound risk management principles, •Proactive vs. reactive leadership within the department, and •Leadership’s commitment to recognize volunteers, families and employers who support volunteerism. It identifies: •Shortfalls and availability of volunteers in the community and, •The number, type and quality of volunteers required to meet current or future needs. It allows planning for: •Recruitment and selection, •Retention and succession, and •Training and development of volunteers.” Responsibility for Recruitment Recruiting and retaining volunteers does take effort. Creating a committee within the Municipality and assigning specific tasks can create opportunities for others besides the leadership to contribute to the growth of the fire service and allows for a more concentrated effort. The OFM provides the following Chart 9 “Volunteer/Recruitment/Retention” to illustrate the key factors in such a policy: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 9 Section 4 – The Organization Chart 9 – Recruitment Flow Chart The document which supports this guideline is titled, “The Volunteer Recruitment and Retention Resource Book” and should be obtained when formulating this policy. An idea worth investigating is junior cadet training – focusing on exposing fire fighting at the junior high school level. Teenagers would be allowed to join a cadet auxiliary group and take part in all non- emergency functions. Some departments, we have heard, provide students with a “drop in center” at regular intervals during the winter. They show movies and provide familiarization tours of the fire station, and show how various pieces of equipment are used. This early exposure has proven to be quite worthwhile in piquing interest in younger citizens. In past years, many fire departments would only allow people to be members if they lived within a certain distance from the fire station or the person had to live within the town’s boundaries. In a fire system, such as Bayham’s, the whole community benefits not only from having a fire service, but also, the lower taxes they pay for it. Employers do not normally like their personnel to drop work and run off for any reason, however, should the employee be a member of the fire service, they should be more amenable. Especially so if the Municipality shows them the cost savings this service provides vis-a-vis the alternative full-time system. A good recruitment system involves the whole community in a volunteer type service. Obviously, the Fire Chief must demonstrate the need to recruit. Once this is done, then the administration, Municipal MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 10 Section 4 – The Organization Council, Officers and Fire Fighters must all work together to go to the community and seek replacements. The Municipality of Bayham should also look internally, in its own workforce, to recruit people to volunteer for the fire service. The expectation here is that these workers would be allowed to leave for certain emergency calls. This would show leadership to the business community. RECRUITMENT SUMMARY During our meetings with the Fire Chief and other Officers, we were provided the following commentary regarding present recruitment: “At the moment there is no real problem. However, they are seeing more middle-aged volunteers in the service, because so many of the younger people are leaving the community in search of work. There are currently no women in the service. The Fire Chief would like to see more diversity for daytime calls in particular and to that end would like to see more women and other ethnic groups (i.e., Mennonites) in the service. They currently have 37 firefighters plus the chief and they have a very low turnover in staff at the moment.” RETENTION As critical as recruitment is, so too is retention. Many factors drive people to leave the fire service: personal, age, work load, ill feelings, etc. The issues that keep firefighters contented are also long and varied. Such issues as pride in community, duty to serve, social aspects, excitement of risk taking and more can form the basis for long career. Other, more tangible issues such as good equipment and excellent facilities where fire fighters can demonstrate their pride in the organization can have a big impact on recruitment and length of service. Benefits and wages have played a positive role in retaining personnel. WATER SUPPLY The most critical resource in any community’s fire fighting arsenal is water. Whether via a pressurized system or transported by tankers, water is still the most effective fire fighting material. Ensuring an adequate water flow rate is critical in fighting any structural or wildland fire. Bayham has a mixture of water sources for fire fighting. They have pressurized water (hydrants) in Port Burwell and Vienna, cisterns spread throughout the rural areas (see Appendix A – Rural Water Sources) and tankers/pumpers. In the Port Burwell and Vienna areas, there is a pressurized water system (see Appendix A – Port Burwell – Map 2 and Vienna - Map 3; Hydrant Maps) which means pumpers can be hooked up to a fire MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 11 Section 4 – The Organization hydrant and pump an almost endless amount of water onto a fire. Straffordville, on the other hand, obtains its potable water from wells. Therefore, there may not appear be a sufficient supply of water from this system to adequately supply a large fully involved structure fire at all times of the year. To augment this supply, the Municipality has a number of cisterns located throughout the area. For fires in the Straffordville area, the closest Municipal hydrant is located in Vienna approximately 8 kilometers away. As well, some of the Municipality’s schools and churches have cisterns with 10,000 Imperial Gallons available for firefighting year round. COMMUNICATIONS SYSTEM During our extensive review and meetings with Fire Officers and Fire Fighters, we found no mention of any problems with the Municipality’s communication system. The present dispatch agreement with the Town of Tillsonburg has proven to be very beneficial in terms of reliability. Bayham receives the dispatch signal at two tower sites: Jackson Line (Norfolk Cooperative) and Elizabeth Street, Port Burwell. EQUIPMENT MAINTENANCE Proper maintenance and repair of major fire apparatus and portable equipment is a must in the fire service as equipment needs to be ready at all times for emergency usage. All fire apparatus and support equipment appeared to be well maintained, and readily available for service. We did not see any written policy to cover all of the proper procedures for maintaining equipment. It is our recommendation that this be an undertaking by the next Fire Chief. The following information should be referenced for this process. The following National Fire Protection Associations (NFPA) standards along with Ontario Fire Service Advisory Committee Guidance Notes relating to fire apparatus should be referenced for ensuring proper vehicle maintenance and replacement/retirement: NFPA 1500 “Standard on Fire Department Occupational Safety and Health Program:” The following components advised therein should form the basis of any vehicle maintenance program. They are: •Must have an established program for checking and inspecting fire apparatus •Must have a program for reporting deficiencies and problems found during the inspection of the apparatus •Must have a responsible person to manage and oversee the program •Must establish a list of “out of service” criteria for the apparatus MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 12 Section 4 – The Organization •Must establish a schedule for preventative maintenance •Must have qualified persons conducting preventative maintenance and repairs •Must have a system to maintain maintenance and repair records for the life of the apparatus. NFPA 1911 “Standard for the Inspection, Maintenance, Testing, and Retirement of In-Service Automotive Fire Apparatus” NFPA 1915 “Standard for Fire Apparatus Preventative Maintenance Program”. Personal protective equipment (PPE) is essential for structural firefighting. Also called “bunker gear,” this protective clothing consists of pants and jacket. The rest of the PPE is helmets, gloves, and boots. The Fire Chief has setup an orderly schedule to replace worn bunker gear. CONCLUSION This section of this report focused on the overall organization, its legal basis, training and recruit issues, communications matters, aid agreements (mutual & automatic), and key maintenance issues. Our overall opinion is this fire department is well managed, and ensures most operations are in good maintenance. Recruitment and retention are extremely important issues and must be focused upon. It is our recommendation that the NFPA standards “NFPA 1911 Standard for the Inspection, Maintenance, Testing, and Retirement of In-Service Automotive Fire Apparatus” and “NFPA 1915 Standard for Fire Apparatus Preventative Maintenance Program,” Section 21 Guidance Notes, and the Fire Underwriter’s Survey form the basis for a formal policy regarding vehicle maintenance and replacement. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 13 Section 5 – Finance Section5 FINANCE The overall finances of a community determine the various services that can be provided to the citizens. Many communities today are facing some hard realities, and finding the services they offer may, to some extent, have to be cut back or re-aligned. Bayham has one of the most affordable styles of fire service. It is considerably more affordable than a service which utilizes “paid on call” or “full-time” firefighters. Our review included an overview of the financial aspects of this Fire Department. FINANCIAL CONSIDERATIONS The financial considerations affecting the Municipality of Bayham’s budget are the same across the province. Extending services to growth areas and replacing aged infrastructure present difficult challenges and pressure the tax base. Hard and soft services, citizen demands and expectations, growth, council direction, provincial cost impacts, and such outside pressures as the cost of products needed to operate the community (i.e., fuel, insurances, daily operating supplies, office materials, etc.). Last year’s unparalleled increases in the cost of fuel affected such heavy users as fire and roads departments the most. The main considerations facing a fire service are the public’s demands. Call volumes are not controllable to any degree, and they affect the bottom line of the operating budget. We have seen how medical and motor vehicle collisions are the two main drivers in call volume. EXISTING CONDITIONS The fire budget consists of these components – operational, reserves, and capital. The operational budget deals with forecasted annual costs such as wages, fuel, routine building, fire apparatus, and equipment maintenance, etc. The largest cost item contained in the operating budget pertains to wages. The Municipality’s firefighters are reimbursed on a “point system.” This means every time they are required to perform a fire department authorized event (emergency or non-emergency); they are paid a fixed number of points for their attendance. This is one of the most affordable ways of providing fire services today. The vast majority of fire services use a “points system” or a “paid on call” system as opposed to an “annual salary” system. Bayham has recognized the worth of their system and accorded a minimum dollar value for each point of $10.00. A three year review of Firefighter Remuneration is shown in Chart 10 : MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Section 5 – Finance Chart 10 – Firefighter Remuneration To bring these figures into perspective, the overall annual remuneration paid to all firefighters would be less than the overall cost of providing one full-time firefighter at today’s wages. OPERATING BUDGET The Fire Department’s past 3 years of approved Operating Budget are seen in Chart 11: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 79,16 5 76,70 7 81,55 1 74,00 0 75,00 0 76,00 0 77,00 0 78,00 0 79,00 0 80,00 0 81,00 0 82,00 0 200 6 200 7 200 83 Year Perspective Chart 10 - Firefighter Remuneration Remuneratio n 2 Section 5 – Finance Chart 11 – Operating Budget This reflects a 13% increase over these 3 years. The next Chart 12 shows how Bayham’s Fire Departments Operating Budget compares to some other similar sized municipalities with similar fire services. Chart 12 – Some Comparables Attempting to accurately compare one municipality with another is very difficult in the fire service. Population size and type of fire service are the beginnings of comparables, but from this point on there are many variations. Are the firefighters paid in a “points system” or are they “paid on call?” How many fire stations does each municipality operate? How many firefighters does each have? How many fire trucks? What types? Physical size of the municipality contributes to the problem. Are there major busy roadways dissecting the municipality, with the inevitable off-shoot of motor vehicle collisions? MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 341,19 0 318,54 1 301,97 0 280,00 0 290,00 0 300,00 0 310,00 0 320,00 0 330,00 0 340,00 0 350,00 0 200 8 200 7 200 63 Year Record Chart 11 - Operating Budget Op Budget Chart 12 - Some Comparables 0 500,00 0 1,000,00 0 1,500,00 0 2,000,00 0 1 2008 Budget Comparables Asphodel- NorwoodBayha mPuslinc hWest PerthSouth Bruce PenCavan Monaghan 3 Section 5 – Finance We could go on suffice to say the comparables we used for this purpose and the information can only be used on a selective basis. We were very encouraged to see that the approved dollars amounts for the years 2006 and 2007 were actually under spent. For example, in 2006, the actual expenditure was $289,116 which was $29,425 less than budgeted. Our meeting with the Finance Director provided us with a clear overview of the present and proposed finances for the Fire Department. RESERVES Reserves are monies set aside over a period of years for the replacement of items which have a defining life cycle. Life cycle costs are incurred over the life span of an asset. The budgeting method used to budget for these costs is called the “sinking fund method.” This method means money, on an annual basis, will be set aside and invested to cover these costs. Fire trucks (fleet) fall into this category, and have historically been replaced on a fifteen and five year basis. This means, a truck is in full service (front line) for fifteen years and then put into reserve for another five years only to be used when a “front line” truck is out of service. This is a general rule of thumb used industry wide. Many rural departments, due to their lower call volumes, will use the truck in front line service for the whole twenty years and some even beyond. Fire stations also have a “life cycle” which, according to industry standards, is approximately 50 years. Many diverse items in the fire service also have life cycles. For example, bunker gear (fire protective clothing), air bottles for self contained breathing apparatus (SCBA), certain rescue equipment, etc. all carry large costs for replacement. A large fire including hazardous materials could render protective fire gear unusable and would have to be replaced. The fire department must be ready for such contingencies. While the annual Operating Budget is a sort of “wish list” of known and unknown expenditures for the coming operating year, it’s the Reserve Budget that shows how a municipality is expecting to fund and support its fire department. In the circumstances of Bayham Fire Department’s Reserve Budget, our view is this Municipality is supportive financially of their Fire Department. Monies have been set aside for the replacement of major fire apparatus, communication equipment, training, building and remuneration. While some may argue that the monies are not enough (we do hear this often with others) it is still important to see that these issues have been brought forward and are being addressed. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 4 Section 5 – Finance CAPITAL BUDGET Our review of the Capital Budget is also positive. Within this budget area, important matters such as support equipment (nozzles, extrication equipment, fire hose, etc.) are being addressed. ORGANIZATION STRUCTURE AND STAFFING The present organizational structure of this Fire Department is similar to other fire services in North America. The Fire Chief is appointed by Council through by-law, and has his duties outlined in the Establishing and Regulating By-law. As mentioned previously herein, next in line of authority are the two Station Chiefs (Port Burwell and Straffordville). The attached Appendix “C” illustrates how the present Fire Department is organized. Each Fire Station has a Station Chief, Captains, Training Officer and complement of firefighters. Our review did not see anything unusual or much different from that of other Fire Departments in our comparison group. This group averaged approximately 2 fire stations each and approximately the same overall number of firefighters. CONCLUSIONS This section of the report looked into the finances, structure, and operational matters of the fire service. It is always difficult for non-fire managers to wonder about the expense of having an emergency service. What can be done to reduce costs? Other areas of municipal management can justify their operations by showing a new sewer system, a newly resurfaced road or a new park. The fire service can show a new fire truck or fire station and what is most often shown is a burned down building. What can’t be shown well are the many lives touched by the quick professional actions of the firefighters. The Bayham Fire Department’s annual operating budget has been reasonably consistent for the reporting years we viewed. Bayham reports that the operating expenses for the Fire Department account for approximately 8% of the Municipality’s total expenses. This is commendable in light of escalating costs and rapidly increasing emergency calls. In attempting to bring in comparison numbers and illustrate what is happening across the fire spectrum, one must keep in mind the dissimilarities between communities. An aging population will put greater demands on emergency medical services than will a younger demographic. Older buildings will be the cause of more frequent and serious fires. Industrial sites used to be, at one time, the leading fire risk, but these areas are not nearly as prevalent as once were so that risk has diminished. High density, low rental housing will itself present difficult obstacles. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 5 Section 5 – Finance Recent changes to health and safety regulations governing how SCBA air bottles are refilled will most certainly increase costs in this just one area of operational budgets. An ever growing issue which affects all municipal budgets is the unfunded WSIB cost for firefighter related injury and death due to occupational disease. Municipalities should be concerned about this issue. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 6 Section 6 – Fire Prevention Section6 FIRE PREVENTION FIRE PREVENTION AND FIRE SAFETY EDUCATION Fire prevention and fire safety education are, without doubt, the best fronts in the battle against fires and fire casualties. There are innumerable fire prevention and educational programs available to teach the public on fire safety. The OFM’s fire safety council has been active for many years spearheading better fire safety information avenues to the public. The National Fire Protection Association (NFPA) is a world leader in fire prevention tools for the fire service and the public. The OFM “Fire Prevention Effectiveness Model” (Chart 10) illustrates the recommended approach to fire prevention in a municipality. Chart 13 – Fire Prevention Effectiveness Model SCOPE The scope of fire prevention travels from education to fire and building codes (which includes inspections), to code violation prosecution. The FPPA sets out the minimum criteria for meeting community wide fire prevention set of programs. Smoke alarm initiatives, fire safety educational MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Section 6 – Fire Prevention programs, and complaint investigations are expected to form the basis of a fire prevention program. The OFM assesses fire prevention activities within each municipality through a survey process. The following is excerpted from such a survey: The Municipal Fire Protection Information Survey (MFPIS) is intended to measure a municipality's status with respect to the compliance with clause 2 (1)( a) of the Fire Protection and Prevention Act, 1997 (FPPA) – “Every municipality shall establish a program in the municipality which must include public education with respect to fire safety and certain components of fire prevention.” The Office of the Fire Marshal (OFM) has determined the minimum criteria that must be provided by a municipality in order to be determined to comply with the FPPA: •a smoke alarm program with home escape planning •a simplified risk assessment •distribution of fire safety education materials •perform home inspections upon request or complaint from the public. FIRE PREVENTION INSPECTIONS The Bayham Fire Prevention currently conducts Fire Safety Inspections on a complaint, request, or post incident evaluation basis. Each Fire Station has a Fire Prevention Officer whose main function is to undertake public education initiatives as set out by the Office of the Fire Marshal. The OFM has recommended, in the past, that a more pro-active fire inspection program be undertaken. For smaller communities, this can be a considerable undertaking to accomplish. We did not undertake a study specifically to determine if there is sufficient workload to justify the appointment of a full-time fire inspector. A Fire Prevention Officer is, by the very nature of the job, a law enforcement officer. His/her duty is the enforcement of the Ontario Fire Code. This can and does result in the laying of charges for violations under the Fire Code. Not many firefighters are inclined to be law enforcement officers because of this very reason. The present situation with the job description for the Fire Chief seems occupy most of his day. In- service fire inspections, where the firefighters do minimal fire code determinations, has mixed results at best. The next section will provide some other option for consideration. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 2 Section 6 – Fire Prevention Alternative Fire Prevention Program There is another delivery system that we have personally introduced in past fire prevention operations, and have found it very cost effective. This program is known as “Self Inspection.” In simple terms, each business would be required to inspect its premises on an annual schedule as approved by the fire department. The business would be provided with a simplified inspection form and basic instructions to follow. This information would be returned to the fire department for analysis and recording. The fire department, we suggest, would randomly select a control group of such businesses for follow-up by the fire department. The purpose is to ensure the owner/operators are following the guidelines as set out by the fire department. This program is mostly a clerical function with the exception of the actual inspection, and can be a most effective fire prevention program. Should this program be considered for implementation, be aware that it may take a few years to have it fully functional. This time may be required to “educate” building owners on how to conduct a satisfactory inspection. Also, be aware that this program can only succeed if the municipality ensures continuous management of the program and makes themselves available for the inevitable questions from the building owners. It is not our position that this program is a total replacement for inspections conducted by trained personnel. It can be a valuable additional tool in fire prevention work. It is our information that the OFM’s view is that a comprehensive inspection be undertaken prior to introducing this Self-Inspection Program so that all buildings would be brought up to code, so as to establish bench marks for the Self-Inspection Program. We are of the view that this approach may very well discourage fire departments from taking this new approach because they don’t have the personnel or extensive expertise to begin with. We recommend this program for all fire departments. It is a very efficient low cost way of addressing fire code issues. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 3 Section 7 – Other Emergency Services Section7 OTHER EMERGENCY SERVICES We are all aware that most fire services respond to all types of emergencies other than fires. The scope of these non-fire emergency responses includes threats to life and property such as; motor vehicle accidents (victim extrication), rescue (water based, shore based, high angle, confined space, etc.), medical, hazardous materials incidents, etc. These services are essential to a municipality for the protection of its citizens. No other public sector emergency service responds to such a diverse and complicated variety of public needs. MEDICAL EMERGENCIES Earlier, in this report, we covered most aspects of medical emergency responses, and provided statistical information on a yearly basis of call outs. A great many fire services are involved in providing this service. The fire services involved do so under a set of criteria such as chest pains, cardiac arrest, motor vehicle accidents, etc. Some fire services do not participate at all in emergency medical calls except in extreme situations, such as when there is no ambulance available for a specific time. For example, the Town of Niagara-on-the-Lake has had, for many years, a 10 minute delay criteria for the ambulance before fire is dispatched. There is no doubt that medical calls are the prime driver in emergency responses and resulting operational costs. There are several models from which to choose. For example, no medical response, minimal level of response with first aid and cardio pulmonary resuscitation (CPR) capabilities, delayed response based upon ambulance availability, or full response including defibrillator service. As one would expect, with each increased level of response comes greater costs. The “no medical response” is the least costly while the defibrillator response, with no time delay, is the costliest. We do recommend that the Municipality continue to review medical calls to ensure to ensure appropriate use of their fire resources is being done. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Section 7 – Other Emergency Services HAZARDOUS MATERIALS INCIDENTS This is a service which can run from rudimentary (awareness level), all the way to mitigating and removing/disposing toxic materials. Bayham Fire Department operates at the “awareness level.” Few fire services get involved in hazardous materials incidents beyond the awareness level. They do this for reasons such as the extraordinary amount of training required and the costly equipment needed, vs. the low number of incidents. The spate of “white powder” incidents in the United States just after 9/11 worried municipalities to the point where specialized haz-mat teams were set up. In the Niagara Region, a group of firefighters, police and EMS personnel were specially trained and equipped to respond to hazardous materials incidents. The City of Vaughan has, for many years, trained its firefighters to the “operations level,” and supplied their services to neighbouring communities. In past years, some municipalities have partnered with the private sector to deal with haz-mat emergencies. Two examples of municipalities teaming with private industry to assist in dealing with hazardous materials incidents are Niagara Falls and the Town of Lincoln. Each instituted programs where firefighters were trained to the awareness level with some trained to the operational level. Once identified as a hazardous material, the contracted company would be called to mitigate and remove the product. This approach can save municipalities the high cost of training and equipment needed to do the job properly. The cost of cleaning up after a haz-mat incident is then billed to the carrier so the cleanup company can recoup their costs as well as the fire service. TECHNICAL RESCUE SERVICES The Bayham Fire Department also provides the following technical rescue services: •auto extrication (rescue of persons trapped in vehicles), •land based ice/water rescue with minimal water entry, •high angle rope rescue •confined space rescue. Each of these services comes with the usual costs for equipment, training, and the resulting responses to the emergency. These types of emergencies are also heavily governed by provincial regulations. Specific training, instructions (operating procedures) and equipment in proper working condition are musts for ensuring adherence to these regulations. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 2 Section 7 – Other Emergency Services Bayham uses “Specialty Teams” to handle auto extrication, rope rescue, and ice/water rescue. Within these technical rescue services some issues have been brought to our attention through the Master Fire Plan process. The first issue to deal with herein is the concept of “Specialty Teams.” The other we will discuss is “water/ice rescue.” SPECIALTY TEAMS The Specialty Teams system employed by Bayham is to have a certain number of firefighters specifically trained in any one of the three mentioned disciplines (extrication, rope rescue, and ice/water rescue). I have had some experience with “specialty teams” of sorts. In Niagara Falls, for what we called “gorge rescues,” certain individuals on each shift would agree to be lowered into the Niagara Gorge to perform rescue work. There were times that this approach caused problems when we did not have enough available personnel to perform the rescue without the movement of many trucks and personnel. During our discussions with the Station Officers and firefighters, there were concerns noted about this aspect. Particular concern was voiced re: water/ice rescue. Training was a worry with such issues as long lag times between training sessions, etc. Firefighters voiced concerns that they weren’t told in time, or locations were changed, or other issues. Operationally, it is my opinion that the “specialty teams” concept is not the best way to address these important operational functions. What if a major accident occurred and there were no trained personnel on heavy rescue equipment to extricate a victim from a vehicle? We could site other examples but one can always imagine the worst. Further to this, what if the non-trained people took over the equipment and things went awry? An investigation by the Ministry of Labour is a most likely outcome with consequences to follow. RECOMMENDATION Change from the Specialty Team concept and have every firefighter and officer trained in these operational areas. We were told the impact on the budget would be slight. WATER/ICE RESCUE This is the most contentious of all the issues we were asked to address. Water/Ice Rescue is one of the specialty team issues, but is also a long “smoldering” one at the Port Burwell Station where this operation was run from. For many years, the Port Burwell Station had a boat for water based rescues. This particular form of water rescue was ended in 2006. A number of reports were presented to Council MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 3 Section 7 – Other Emergency Services by staff outlining the various issues relating to Water/Ice Rescue using boats. We reviewed information provided to us relating to Ministry of Labour and Section 21 Committee findings. The Section 21 Committee is made up of firefighters and fire officers along with Ministry of Labour personnel. Their goal is to make fire operations safer for firefighters. When this committee sends out a “guideline” to fire departments, it is meant to be followed or suffer the consequences should something go awry and a firefighter become injured or worse. What is the history of calls for water rescue? Municipal information given to us also provided a chart which shows the history of water rescues from 1998 to 2004 of water rescues. We have reproduced it here as Chart 14: Chart 14 – Historic Water Rescue Incidents C h ar t 14 - His t o r ic Wat e r Re s cu e In cid e n t s 0 1 2 3 4 5 1998 1999 2000 2001 2002 2003 2004 2005 2006 Year Land Rescue Water Rescue We were also provided response records for the years 2000 to 2009. From these records we see there has been one more water type rescue since what the previous Chart 14 shows. The Niagara Falls Fire Department has been providing water based rescue for well over 35 years from its Chippawa Fire Station. I was the Fire Chief when we upgraded the previous 2 aluminum 12’ boats to modern certified water rescue craft (2). Each boat has twin motors to propel them, and there are two boats in case one gets into trouble and it needs to be rescued. The Niagara River is one of the most dangerous rivers in the world. Its tributary, the Welland River, can also be a dangerous waterway. Each year there are numerous incidents of boats and swimmers in distress needing to be rescued. I am also Vice-Chair of the local St. John Ambulance, and we also provide a boat based water rescue service-- but only to the Welland River area noted for boaters and swimmers. From experience, I know the difficulty and costs associated with providing this form of water rescue - cost, not only in dollars, but also in time for training and administration. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 4 Section 7 – Other Emergency Services For the purposes of this report, we spoke with a senior officer with the Niagara Falls Fire Department’s water rescue operation. He has confirmed for me much of the information contained in the various reports to Bayham’s Council reflect fairly well the process they follow. During our interviews with all Port Burwell firefighters and officers, it was apparent to us that there are 3 groups of opinions. The group satisfied with the Fire Chief’s decision and that of Council, the group that was begrudgingly acceptable to this decision and the final group opposed. The legal opinion expressed in the report to Council appears to be well stated. The Fire Protection and Prevention Act does not place a duty on municipalities to conduct water rescues. For a municipality to do or not is purely within their discretion. For many of the arguments presented to Council by the Fire Chief, with which I can agree, I also ask if many are not also applicable to having any water entry at all? Lake Erie can be a very dangerous place, and all along its shore are areas where waves, rip tides, and the combination have taken many lives over the years. If the Council were to only endorse shore based rescue with no water entry, the same number of historic emergencies would not change nor would the trend. After lengthy discussions with the current Fire Chief, we are of the opinion that a program of controlled water entry for firefighters would be an asset for the Municipality. As new guidelines which have better defined water entry have been introduced early in 2010 and, the Chief’s expertise in water rescue is evident, we have no issue with continuing with a the current program so long as the required training and equipment are provided. RECOMMENDATION 1)It is my recommendation that Council continues with its previous position and not endorse boat based water rescue. However, we further recommend, under the guidance of the current Fire Chief, that the necessary training and equipment are provided for limited water entry rescues. 2)That the Fire Department discontinues its practice of “Specialty Teams” and replaces it with a Department wide program of having all firefighters and officers trained in and respond to auto extrication, rope rescue and water rescue. CONCLUSION As stated, medical emergencies and motor vehicle collisions are leading the demand on the fire service. Bayham’s situation is similar to many other municipalities with similar response criteria. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 5 Section 8 – Suppression Operations Section8 SUPPRESSION OPERATIONS The existing fire suppression resources operate out of two fire stations. These present fire stations are fairly well located to the majority of the population they serve. Bayham’s fairly large land mass, with its mix of urban and rural areas, means there are pockets where speedy response to remote emergencies means longer travel times. This is a simple statement of fact. No-one citizen should expect nor receive the exact same service as every other citizen. This is just not operationally or affordably possible. However, fire services can do much to minimize deficiencies, such as outreach fire safety programs to rural areas. This section will provide some insight into Bayham’s fire and emergency resources and capabilities. FIRE APPARATUS The Fire Suppression Division operates out of two fire stations in areas which are fairly well located to provide speedy emergency responses to their main population concentrations. Each fire station has an assortment of fire trucks and emergency equipment. The following Table vi lists the present fire trucks, their location and more importantly, their replacement year, along with other information. The following table (next page) shows the various major fire apparatus and support equipment and where they are assigned. Table i Station Type Year Capacity Pump Size Style MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Section 8 – Suppression Operations Port Burwell Pumpe r 200 5 1000 gallon s 1250 gals/minute 4 door Port Burwell Tanker 200 0 1500 gallon s 1050 gals/minute 2 door Port Burwell Rescue 199 7 n/a n/a 2 door Station Type Year Capacity Pump Size Style Straffordvill e Pumpe r 200 9 2000 gallons 1050 gal/minute 4 door Straffordvill e Tanker 200 3 1500 gallons 625 gal/minute 2 door The Fire Department does not have any support vehicles. The procedure for truck maintenance is Annual inspections and maintenance as per MTO legislation. The Department utilizes a local truck dealer for chassis maintenance and repair. The Municipality does not enter into a formalized contract for repairs. The Town of Tillsonburg’s certified pump technician conducts annual pump flow testing and repairs. MAJOR EQUIPMENT PORT BURWELL High pressure air bags (Hurst) Manual Auto Extrication Too Portable Generator – 3500 W Water/Ice Rescue Immersion suits Portable water pump STRAFFORDVILLE Heavy hydraulics (Hurst) Jaws, Cutters, Paladin Combi-tool, stabilization kit High Pressure Air Bags (Hurst) Portable Generator – 3000W MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 2 Section 8 – Suppression Operations Water/Ice Rescue Immersion suits Portable water pump This mix of fire trucks: pumpers/tankers/rescue vehicles and major equipment appears to serve the community well. We did not record any concerns from our interviews with the Fire Officers or Firefighters regarding equipment. RECOMMENDATION We did not see any Council Policy regarding the purchase and replacement of major fire apparatus. We did see the budget details for future vehicle replacement. We do recommend that Council adopt a policy for the overall maintenance and replacement of major fire apparatus which is consistent with accepted industry standards. We recommend that NFPA 1901: Standard for Automotive Fire Apparatus and NFPA 1911: Standard for the Inspection, Maintenance, Testing, and Retirement of In- Service Automotive Fire Apparatus and any other similar acceptable standard be referenced to ensure industry standards for the purchase and replacement of these important fire apparatus is being met. FIRE STATIONS A fire station is the fire emergency operations center for a given fire district or specific area of a municipality. Each fire station typically houses fire apparatus and emergency equipment needed for the various fires and other emergency calls in its response area. Bayham has two fire stations – Port Burwell and Straffordville. STRAFFORDVILLE FIRE STATION MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 3 Section 8 – Suppression Operations The Straffordville Fire Station (pictured above) is located at 55764 Third Street, Straffordville. It was built in 1998. Our tour of this station showed to us that it is in very good condition and has ample room for fire apparatus, equipment, offices, and training facilities. The main response routes from this station are Plank Road, which runs on a north easterly/south westerly direction and Heritage Line which runs in an east/west direction. PORT BURWELL FIRE STATION The Port Burwell Fire Station (pictured above) is located at 20 Pitt Street, Port Burwell. It is approximately 40 to 50 years old. This station is in a good location to serve the Port Burwell area, but is in poor condition and must be replaced. Presently, the Municipality has a committee established to recommend replacing and relocating this station. We’re sure there has been enough reasons given for this undertaking, most of which we can agree. During our tours of Bayham and the Port Burwell area in particular, we were shown two possible sites to place a new fire station. The first site is close to the present fire station and it owned by the Municipality. It is located at 31 Elizabeth Street, and was the former service yard for this area (picture below). Information provided by the Municipality is that the lot size is 132 feet wide by 165 feet deep. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 4 Section 8 – Suppression Operations The other site that we were shown is located at 55461 Nova Scotia Line and is presently used as a sports field (picture below). The accompanying Map 5 in Appendix “A” shows the relative proximity of each proposed site to the main residential and business areas of Port Burwell. A key consideration for locating a fire station in a volunteer system is to ensure it is close to where firefighters live. Volunteer firefighters must be in close proximity to their fire station or their “assembly MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 5 Section 8 – Suppression Operations times” may be unacceptably high. Continuation of a site close to Port Burwell should ensure a continuous flow of personnel to the fire service in this area. “*Assembly time is that component of the fire time continuum (overall response time) which defines the amount of time it takes for firefighters to respond to the fire station to get the needed emergency equipment to respond to the address.” The OFM Public Fire Safety Guideline, “PFSG 04-87-13 - Fire Station Location” states: “Fire stations should be situated to achieve the most effective and safe emergency responses.” This new fire station should be constructed of sufficient size to accommodate the necessary administration offices, training room, support rooms and truck bays. It should also include its own emergency electrical generation unit. (See Appendix C - Sample Station Design) Most likely, two, double length truck bays with accommodations suitable for offices, storage, proper washroom and shower facilities, utility area, and maintenance area with a minimum building size of approximately 5,000 square feet or more in size would meet today’s and future needs. There must also be sufficient yard space for parking volunteer’s personal vehicles, driveway, property setbacks, truck ramp and any other outside space required. This total area may make the Elizabeth site unacceptable. Also, the building should be constructed to accommodate future expansion if needed (usual method is to have removable walls along the truck bay). This is a recognized practice, when building fire stations in areas, where future development is not realized for many years into the future. (See Appendix C - Sample Station Design) Fire stations are an integral component to the fire service delivery system. Without fire stations, the service could not function. Essential as the emergency operation needs of a fire station in a volunteer fire service system such as Bayham’s, so is the social aspect. Recruiting and retaining people to be volunteer firefighters is a daily issue; fire stations with the added configuration to provide volunteers with a social aspect help to recruit firefighters. FIRE STATIONS – CONCLUSION Bayham’s two fire stations appear to be well located to respond quickly to their respective service areas. The Straffordville Fire Station is an up to date modern facility with ample room to accommodate MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 6 Section 8 – Suppression Operations firefighter and Fire Department needs. It has good access to the main north/south and east/west arteries, and is centrally located to the densest populated part of this area. Port Burwell’s Fire Station is also well located to service this area’s heaviest population concentration. However, it is old, outdated and in need of replacement. The Municipality has struck a committee with the intent of addressing this situation. We were shown two possible locations for a new station to be erected. The Elizabeth site might be limited in size depending on the final layout chosen for the new building. We have been told that either location is relatively close to where the majority of firefighters live. The activities related to the operations of a fire station might be disruptive to the neighbours should the Elizabeth site be chosen. OPERATIONS The “activities” of a fire department can be separated into two components – emergency and non- emergency operations. The non-emergency activities prepare the fire department for responding to emergencies. NON-EMERGENCY OPERATIONS The non-emergency operations are, in essence, the routine day to day issues such as office management, training, maintenance, fire prevention matters, firefighter issues and so on. Our overall assessment of the management, operations, and the commitment to providing an excellent service to the citizens of the Municipality of Bayham is positive. Management and officers are very committed to providing excellent service to this community. Our review of the department’s SOGs (Standard Operating Guidelines) revealed the commitment to fire fighter safety and conformity to industry standards. There can be seemingly no end to the myriad subjects needing to be covered. We did not see that there are many SOGs. The format, while clear and concise, does not (as many do) turn to being no more than a training manual, and is somewhat muddled in layout and design. The next Chief should establish SOGs as a priority and set them out in a concise, standard structure. We recommend they be set out in two parts – Administrative and Operational. We also suggest there should be more operational SOGs pertaining to such things as incident command (taking command, transferring command, etc.), structure fires (hydrant/non-hydrant responses), auto extrication, water rescue and medical calls. We also recommend that each SOG be accompanied by this statement of disclaimer: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 7 Section 8 – Suppression Operations “This SOG is not expected to substitute for the good judgment and experience of an officer under unusual circumstances.” EMERGENCY OPERATIONS This report has previously provided information regarding the various “components” of fire emergency operations. From overall statistical information to individual emergency response data, the statistics have shown general increases in call volumes. Vehicle accidents and medical calls lead the way in these escalating numbers. Increasing call volumes for any fire department should be a concern as the cost associated with them also rises. Our meetings with the Chief, the Station Officers and firefighters did not reveal any specific issue with individual emergency calls. The “Achilles heal” of all volunteer fire services is when the alarm sounds, no-one really knows how many firefighters will respond in a timely fashion to deal with the emergency. All emergencies require firefighters to respond to the station, take the appropriate fire truck to the emergency, and work to mitigate the situation. This is especially so of structural fire calls, as these emergencies generally require the largest number of firefighters to arrest the situation. The OFM set out a guideline for all fire departments to follow many years ago when responding to structural fires in areas serviced by a pressurized water system (fire hydrant equipped). Simply put, this guideline requires a minimum of 10 firefighters in 10 minutes of receipt of the call, 90% of the time. The following OFM diagram (Fireground Staffing Options) illustrates the various tasks associated with this “10 in 10” guideline: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 8 Section 8 – Suppression Operations The Fire Chief sent a report to Council (P2006-012) in October 5, 2006, regarding Fire Department responses. The following information is copied from that report: Function Staff Command 1 Pump operator 1 Search & rescue or limited firefighting •one of these firefighters also makes hydrant connection where applicable •depending on the circumstances, additional resources will be required to secure and maintain a transported or static water supply 2 Back up protection – inside •confine and/or contain fire that impacts on safety of rescue/trapped persons 2 Outside – RIT team ² •exposure protection/laddering for 2nd point of egress ³ 2 1 ventilation team •raise ladder & use equipment 2 Total:10 [1] Flashover is a condition that occurs as materials first ignited progress to a state where all combustibles in a room or area are simultaneously engulfed in fire. [2] RIT is a “rapid intervention team” i.e. firefighters available to provide back-up protection to other firefighters in places of danger. [3] Appropriate operations carried out, based on situation. Consistent with Ministry of Labor, Health and Safety Guidelines for the Ontario Fire Service, these firefighters (RIT) cannot be breathing air from their self-contained breathing apparatus. This report contained the table reproduced below which shows the number of firefighters responding to emergencies. Time of Day Average Time Taken to Dispatch FD (M) Average Response Time of 1st Apparatus on Scene (M) Average Time Taken to Arrive on Scene 4 FF’s 10 FF’s Average Total FF on Scene Weekday (7 am – 7 pm)1.39 9.81 11.85 *11 Weekday (7 pm – 7 am)1.70 9.87 10.65 *13 Weekends 1.58 10.38 11.69 *13 MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 9 Section 8 – Suppression Operations This same report went on to explain the response numbers from each station. We did not have any current information and we were told there was no unusual concern with today’s response turnouts. FIRE UNDERWRITER’S SURVEY (FUS) The following statement has been extracted from the FUS website: “Fire Underwriters Survey (FUS) is a national organization administered by CGI Insurance Business Services (formerly the IAO). FUS provides data on public fire protection for fire insurance statistical work and underwriting on behalf of most of the member companies of the Insurance Bureau of Canada (IBC). The other primary function of the FUS is to provide advice to municipalities on deficiencies in their fire protection capabilities, and to make recommendation on improvements to enable them to better deal with fire protection problems.” The following elements of the municipal fire department operations are reviewed as part of the survey: •Fire apparatus design and condition and distribution •Fire department training program •Fire department response capabilities •Equipment quality •Pre-fire planning •Record keeping They will also review the municipality’s water supply. For rural municipalities, this means how does the fire department supply water at a structure fire? In the early, 1990’s, the concept of shuttling enough water to a structure fire with the same results as would be obtained from a pressurized water system was introduced. This concept was offered to communities who could demonstrate their ability to provide an adequate supply of water. In their own words they explain how this works: “The ability to demonstrate the fire department or mutual aid districts ability to perform “Tanker Shuttle Operations” to support fire fighting operations in areas of the town or municipality where fire hydrant service is not available or flow is limited. This operation would need to be demonstrated in the presence of a FUS representative, and a minimum of 900 litres/min maintained for two hours.” Their information regarding fire apparatus is reproduced below: MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 10 Section 8 – Suppression Operations “FUS requires fire apparatus to meet either the ULC-S515 or the NFPA 1901 Standard for Firefighting Apparatus Construction, Equipment and Testing. The following schedule is used as a guideline for apparatus replacement as part of the survey: Large cities 12 – 15 yrs, with an additional 5 yrs in reserve. Average size cities 15 yrs, with additional 5 yrs as back up, and 5 yrs in reserve Small municipalities 20 yrs, with an additional 5 yrs second line or reserve” The 2004 FUS survey resulted in a Class 9 rating for Straffordville, a Class 6 for structures within 5 Km of a fire station in the hydrant areas of Port Burwell and Class 9 elsewhere. This begs the question, what would it take and how much would it cost to have a better rating? It is our information that FUS is considering changes to the Tanker Shuttle format. We do not have any specific information at this time, but we’ve been told that the changes would make it even more difficult to achieve. Bayham recently added a new fire truck to its fleet. The Pumper/Rescue at Straffordville carries 2000 gallons of water (picture below). The ability to haul adequate water to a fire is essential. We have discussed the water supply in Bayham (Port Burwell and Vienna are on a pressurized system) and Straffordville (well system of water supply), cisterns at various places scattered throughout the Municipality and there are areas of open water (i.e., Otter Creek). This brings the question: should Bayham strive for Tanker Shuttle certification? MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 11 Section 8 – Suppression Operations A continuous flow rate of 900 litres/minute (approximately 200 imperial gallons) for 2 hours is a considerable amount of water (108,000 litres or 23,757 imperial gallons). A 10,000 gallon cistern (45,460 litres) would be able to supply water for less than one hour. Multiple water sources would be required (cisterns, tankers, etc.), or else use a hydrant in the Port Burwell/Vienna area. For certification purposes, FUS would have to agree to the chosen site. This would involve a considerable number of firefighters and fire trucks. At today’s requirements, this is a tough challenge for a small fire service. If FUS changes the criteria so that it is even more difficult, then it might not be possible without huge outlays of monies for tankers and additional/larger cisterns to qualify. This then begs the question, which will cost more – the additional insurance rate per household or the additional taxes needed to pay for the upgrade? Another factor involved in the Tanker Shuttle certification process is, once certified, a municipality must respond to all structure fires with the minimum number of assets it took to be certified. During my tenure as Fire Chief in Niagara Falls, we achieved Tanker Shuttle certification. We had a large fleet of fire trucks and were within reasonable distance to hydrants (no closer than 5 Km to a hydrant). What we were never able to ascertain was the per household savings. Our certification did not cost any extra tax dollars. My opinion for Bayham is it would. The new Fire Chief should be directed to undertake a complete inventory of the municipality’s water systems (pressurized areas, well water, pods, streams, etc.), before a final decision is made regarding tanker pumper certification. Also, at this time, I would not recommend certification until such time as the possible changes to the certification process are known, costs can be computed and ratings outcome determined. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 12 Section 9 - Conclusions Section9 CONCLUSIONS We conclude this report with our findings and recommendations. Our overall opinion of the Bayham’s Fire Department is quite positive. Strong leadership from the Chief and Officers, and very dedicated firefighters, along with their commitment to the community’s well being and safety, form a strong foundation. Strong support was evident from other Municipal Senior Staff as well as Council and the Master Fire Plan Committee. The Municipality should be proud of their fire service and continue with their strong support. The rest of this section details the recommendations stemming from our review of Bayham’s Fire Department. Each recommendation is listed in order of priority from our perspective with a recommended time line for action. OVERVIEW It is important for us to say that the former Fire Chief was very accommodating throughout this process. His leadership was evident in the manner by which he addressed the issues of concern and the overall support he had from the firefighters, officers and Council. A Master Fire Plan process is a worthwhile endeavour for a community to undertake. It is an evaluation of present configuration and operation. We did not see anything of importance that would require immediate action, or that compromises emergency response to incidents. The recommendations and suggestions we are making are more along the lines of fine tuning. RECOMMENDATION: Port Burwell Fire Station We acknowledge the ongoing work being undertaken by the committee established to seek a replacement facility for this aging facility. It is our recommendation that the new Fire Chief be directed to bring this matter to Council for action as soon as possible. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Section 9 - Conclusions Timeline: 6 months. RECOMMENDATION: FIRE APPARATUS That Council establishes a policy for the purchase, maintenance and retirement of fire apparatus in concert with accepted industry standards such as Ontario Fire Service Advisory Committee Guidance Notes, NFPA 1500, 1911, 1915 and the Fire Underwriter’s Survey. Timeline: one year RECOMMENDATION: FIREFIGHTER RECRUITMENT – RETAINMENT That Council direct staff to bring forward a comprehensive program for the recruitment and retainment of firefighters. Presently, there does not appear to be any pressing problems. However, the changing economic climate and demographics make the future uncertain. It is better to be prepared. It is further recommended that the present wording directing the new recruit to report to his “fire department” be changed to “fire station”. This underscores that it is the Bayham Fire Department with Fire Stations in Straffordville and Port Burwell. Timeline: 2 Years RECOMMENDATION: OFFICER QUALIFICATIONS That the Fire Chief bring forward a proposal for Council’s consideration requiring perspective Fire Officers be trained and qualified in Incident Command and undertake leadership training. Timeline: 6 months RECOMMENDATION: SPECIALTY TEAMS It is recommended that the concept of specialty teams be discontinued. There are present difficulties with this practice, and it could create an embarrassing problem at an emergency scene, if none or inadequately trained personnel are on-hand to deal with the particular emergency. MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 2 Section 9 - Conclusions Timeline: 6 months – time for the new Fire Chief to review the present situation and present a report to Council regarding changes and scheduling. RECOMMENDATION: WATER RESCUE The former Fire Chief presented Council with detailed information on the cost and associated issues for not providing a boat based water rescue capability. Council was well advised. The future may present unforeseen issues whereby Council will have to be further advised. However, at this time, it appears to us that Council made the right decision. Timeline: 0 months RECOMMENDATION: SUGGESTED OPERATING PROCEDURES The new Fire Chief be directed to continue producing SOGs with a focus on emergency operations. They should be arranged to reflect administrative issues and operational ones. The Fire Chief is advised to include the disclaimer provided herein or a similar statement as advised by legal counsel. Timeline: 2 months RECOMMENDATION: TANKER SHUTTLE CERTIFICATION We have seen the Municipality’s commitment to providing quality fire apparatus and support equipment. The addition of the new Pumper/Rescue with increased water hauling capacity is an excellent case in point. There are presently some uncertainties surrounding the certification process, and the potential savings to home owners and businesses that cloud this issue. The new Fire Chief should be directed to bring forward a report to Council updating the information previously presented. Timeline: When new information is available – whichever comes first. RECOMMENDATION: COUNCIL OVERSIGHT As the governing board, the Council has the responsibility that its citizens are protected and their tax dollars well spent. We are not suggesting it is otherwise. We are saying however there are certain “drivers” in the fire service which when left to themselves result in higher and higher costs for service. Incumbent in this are medical calls. Our personal experience suggests that medical calls such as “difficulty breathing” are not life MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 3 Section 9 - Conclusions threatening, and is the number 1 reason for escalating medical calls. The Council should be given the facts and if indicated, direct staff to make the appropriate changes. Timeline: ongoing. RECOMMENDATION: FIRE PREVENTION SELF INSPECTION PROGRAM It has been noted previously by the OFM that the Municipality should have a program of routine inspections. There is a cost to this that might be preventing such a move. A new Fire Chief and different duties might be sufficient to provide this worthwhile service. However, there is a very cost affordable way to achieve some of the same results as would a physical inspection by a fire inspector. Self inspection is an option the Fire Department should investigate and institute. Timeline: bring back a report to Council by March 2011 MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 4 Appendix A APPENDIX A Rural Water Sources Appendix B MAPS APPENDIX B Map 1 – Automatic Aid Coverage Area MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates II Appendix B MAPS Map 2 – Port Burwell – Hydrant Locations MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates III Appendix B MAPS Map 3 – Vienna – Hydrant Locations MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates IV Appendix B MAPS Map 4 – Port Burwell to Straffordville MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates V Appendix B MAPS Map 5 – Possible Fire Station Sites MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates VI Appendix B MAPS APPENDIX C Sample Station Design MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates 1 Appendix C APPENDIX C Bayham Fire Department Organization Chart FIRE CHIEF (1) PORT BURWELL Station Chief (1) STRAFFORDVILLE Station Chief (1) CAPTAINS (3) Training Officer (1) Occupational Health & Safety Representative (1) Fire Prevention Officer (1) Firefighters (11) CAPTAINS (3) Training Officer (1) Occupational Health & Safety Representative (1) Fire Prevention Officer (1) Firefighters (12) Auxiliary Members (<=5) BIBLIOGRAPHY BIBLIOGRAPHY Various Standards and Agreements Fire Protection and Prevention Act Ontario Fire Safety and Protection Model Office of the Fire Marshal “Comprehensive Fire Safety Effectiveness Model” Office of the Fire Marshal “Simplified Risk Assessments – July 27, 2006”, Automatic Aid Agreement South West Oxford Township Office of the Fire Marshal Guideline “Volunteer Fire Service Personnel Recruitment and Retention” Office of the Fire Marshal “The Volunteer Recruitment and Retention Resource Book” NFPA 1500 Standard on Fire Department Occupational Safety and Health Program NFPA 1911 Standard for the Inspection, Maintenance, Testing, and Retirement of In-Service Automotive Fire Apparatus NFPA 1915 Standard for Fire Apparatus Preventative Maintenance Program Essentials of Fire Fighting Fourth Edition Public Fire Safety Guideline, PFSG 04-87-13 - Fire Station Location The Following Staff Reports to Council SUBJECT: Mutual Aid Agreement with SWOX NUMBER: P2005-006 SUBJECT: Fire Underwriters Survey NUMBER: P2005-009 SUBJECT: Fire Department/ CEMP Annual Report NUMBER: P2006-004 SUBJECT: Open Air Burning By-law Amendment NUMBER: P2006-011 SUBJECT: Fire Department Response NUMBER: P2006-012 SUBJECT: Fire Department Succession Planning NUMBER: P2006-013 SUBJECT: Water Based Vessel Rescue NUMBER: P2006-015 SUBJECT: Water and Ice Rescue Services NUMBER: P2006-016 SUBJECT: Water and Ice Rescue Services NUMBER: P2006-016 SUBJECT: Medical Response Pilot NUMBER: P2006-019 MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates I BIBLIOGRAPHY Vessel Based Water Rescue Information SUBJECT: Emergency Communications Infrastructure NUMBER: P2006-023 SUBJECT: Emergency Communications Infrastructure NUMBER: P2006-023 SUBJECT: Water and Ice Rescue Services NUMBER: P2006-024 SUBJECT: Fire Department Protective Clothing Replacement NUMBER: P2006-032 SUBJECT: Fire Department/ CEMP/By-Law 3rd Qtr. Report NUMBER: P2007-001 SUBJECT: Fire Department Dispatch Services NUMBER: P2007-007 SUBJECT: Fire Department Dispatch Services NUMBER: P2007-009 SUBJECT: Sale of Fire Department Boats NUMBER: P2007-019 SUBJECT: Sale of Fire Department Boats NUMBER: P2007-019 SUBJECT: Fire Department Response to Structure Fires NUMBER: P2007-024 SUBJECT: Fire Department 4th Qtr. / Annual Report NUMBER: P2008-001 SUBJECT: Vessel (Boat) Based Rescue Services NUMBER: P2008-004 SUBJECT: Edison Drive Fire Protection Resources NUMBER: P2008-018 SUBJECT: Emergency Response Program Amendments NUMBER: P2009-005 SUBJECT: Fire Department Annual Report - 2008 NUMBER: P2009-002 Various SOGs SCBA Air Cylinder Refilling BY-LAW NO. 2007-044 Subject: WEARING OF APPROPRIATE LEVEL OF PROTECTIVE CLOTHING Subject: WEARING SELF-CONTAINED BREATHING APPARATUS Quality Air Breathing Program Subject: CARE AND CLEANING OF PROTECTIVE CLOTHING Municipal By-laws A By-law for the Establishment of the Municipality of Bayham Fire Department By-law No. 2005-108 A By-law to Amend By-law 2002-03, as Amended MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates II BIBLIOGRAPHY Being a By-law to Appoint Municipal Officers and Employees for the Municipality of Bayham By-law No. 2000-74 a By-law to Adopt a Fire Service Health & Safety Policy for the Municipality of Bayham Fire Department Various and Sundry Other Documents of Interest MUNICIPALITY OF BAYHAM MASTER FIRE PLAN Peter Corfield & Associates III